Planned Parenthood Federation of America

Director, Health Access and Care Delivery

Planned Parenthood Federation of America

full-time

Posted on:

Location Type: Hybrid

Location: New York City • New York • United States

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Salary

💰 $125,000 - $131,000 per year

Job Level

Lead

About the role

  • develop and oversee programs designed to strengthen sexual and reproductive health access and care delivery, centering equity, patient experience, and employee engagement
  • collaborate with key staff across all PPFA departments and divisions to integrate best practices and programming along with other national office initiatives
  • oversee the development of tools, learnings, and resources for best practices in health care access and delivery
  • represent PPFA in supporting the adoption of tactics to maximize access and sustainable care delivery by Planned Parenthood member organizations
  • provide consultative support to member organizations
  • collaborate and serve as a subject matter expert (SME) on health care access and care delivery equity
  • engage external subject matter experts and stakeholders to contribute content with applicability across the federation
  • direct support through virtual communications and onsite meetings, and trainings to promote development and adoption of programs, tools, and practices
  • lead development of tactics and resources to support Planned Parenthood member organizations’ health care access and care delivery
  • manage external resources and partnerships to connect staff of Planned Parenthood member organizations across the federation with learning and development opportunities
  • develop and disseminate best practices related to health care access and delivery to PPFA affiliates and external partners
  • administer program to facilitate collection and sharing of affiliate best practices
  • evaluate new best practices developed by affiliates and promote scaling across the federation

Requirements

  • A minimum of 10 to 12 years of experience; preferably related to non-profit management, health care consulting, health care operations, or related clinical management services.
  • A minimum of 3 years of experience working at a Planned Parenthood membership organization is desirable.
  • Bachelor’s Degree or equivalent experience with additional related college courses or professional training in business administration, public administration, public health, or related field.
  • Clinical licensure (RN, NP, PA, or CNM) and/or Master’s Degree in Healthcare Administration, Public Health, Business Management, or related field is a plus.
  • Advanced knowledge of medical practice management, including optimizing workflows, patient scheduling, staffing requirements, clinical quality indicators, and patient and staff experience.
  • Excellent ability to conceive, draft, proofread, and edit written materials quickly, including demonstrated ability to understand and communicate about complex, technical, or sensitive subjects in a clear, concise, and engaging manner.
  • Strong public speaking and group facilitation skills paired with the ability to engage and interact with diverse groups of stakeholders.
  • Intermediate skill using technology and software to develop program content and connect end-users with valuable information (word processing and presentation software, video conferencing, etc.).
  • Seasoned collaborator—able to work effectively across multiple divisions, functions, and geography, with a knack for engaging colleagues, soliciting feedback and input, at all levels in projects and processes while continuing to own and drive them.
  • Understands and can articulate the complexity and impacts of the changing political landscape in the provision of sexual and reproductive health care.
  • Commitment and track record of advancing racial equity in both operations and communications.
  • Ability to pivot and adapt based on changes in business priority, client needs, and the environment.
  • Position requires adept client relationship management focused on building trust and rapport through collaborative development of high-quality deliverables.
  • High proficiency in Google products.
  • Intrinsic Motivation - ability to work independently and produce high-quality deliverables according to deadlines.
  • Commitment to Planned Parenthood’s mission of promoting Sexual and Reproductive Health.
  • Flexibility and ability to adapt to quickly changing priorities and ambiguous situations.
  • Commitment to PPFA’s mission and diversity, equity, and inclusion, particularly surrounding race equity.
  • Problem Solving: Highly Independent. Ability to handle complex cross-organizational problems by leading a process of collaboration with appropriate stakeholders to find a resolution.
Benefits
  • generous vacation
  • sick leave
  • paid holidays
  • individual/family-provided medical benefits effective day 1
  • dental benefits effective day 1
  • vision benefits effective day 1
  • life insurance
  • short/long term disability
  • paid family leave
  • 401k
  • voluntary opt-in for Flexible Spending Account (FSA)
  • Transportation/Commuter accounts

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
health care accesscare deliverymedical practice managementworkflow optimizationpatient schedulingclinical quality indicatorsprogram developmentbest practices disseminationconsultative supportstakeholder engagement
Soft skills
public speakinggroup facilitationcollaborationclient relationship managementproblem solvingadaptabilityintrinsic motivationcommunicationengagementflexibility
Certifications
RNNPPACNMMaster’s Degree in Healthcare AdministrationMaster’s Degree in Public HealthBachelor’s Degree in Business AdministrationBachelor’s Degree in Public AdministrationBachelor’s Degree in Public Healthprofessional training in related field