Operations

• Maintain and update product listings, banners, landing pages, and promotions.
• Lead organic and paid search campaigns (Google Ads, Meta, etc.) to drive qualified traffic.
• Improve the customer journey and increase wholesale order conversions online.
• Track KPIs and ROI using Google Analytics, GA4, and similar tools.
• Strategically grow digital conversions from the West Palm Beach market.
• Work onsite with leadership, sales, and marketing teams daily.
• Plan and execute seasonal, holiday, and product-specific online promotions.
• Monitor industry trends and competitor activity to identify opportunities for growth.
• Oversee the digital rollout of new products and categories on the website.
• Identify and communicate improvements needed in website design, layout, or mobile responsiveness.
• Assist in creating and optimizing email marketing campaigns and retargeting ads to bring customers back.

Digital Operations Consultant – B2B Platform

Deputy Director, Operations

Court Program Specialist II

Agent Title Operations

Director of Facilities – Operations

Senior Fraud Operations Manager