AR Collections Specialist
CYPFER
ERP
Collections Account Specialist
Pitney Bowes
full-time
Posted on:
Location: Wisconsin • 🇺🇸 United States
Visit company websiteSalary
💰 $18 per year
Job Level
JuniorMid-Level
About the role
- Support high-value SendTech Clients to ensure that billing and collections activities are executed promptly with the highest level of accuracy
- Maintain client satisfaction by addressing client needs through internal and external process partners to resolve transactions as assigned
- Handle sensitive financial data; credit review included in background screening
- Collect past-due accounts across multiple lines of business
- Correct billing errors within multiple lines of business while maintaining client account integrity
- Handle account cleansing: payment application and reconciliation, purchase order and cost center updates, billing consolidations, invoice corrections, inventory updates, and price quote generation
- Collaborate with agents responsible for invoicing, account maintenance, collections, sales support, and respond to client inquiries or requests
- Communicate and maintain relationships across business units at Pitney Bowes
- Organize and maintain daily work to meet time parameters for all tasks
- Complete other duties as assigned
Requirements
- 2+ years client service experience
- Prior experience in collections, account management, and/or billing reconciliation (preferred)
- Strong time management practices
- Excellent professional written and oral communication
- The ability to work independently and prioritize scheduled daily activities while functioning in a team environment
- Strong organizational skills
- Proficiency in Microsoft Office Suite. Advanced MS Suite experience preferred
- Strong interpersonal skills/ability to work with others
- Attention to detail; excellent problem-solving and analytical skills
- Availability to work from 8:00 am - 6:30 pm EST/7:00 am - 5:30 pm CST, Monday through Friday
- Appropriate work from home setting for being in a client-facing environment
- Must be legally authorized to work in the US. Employer will not sponsor position for employment visa status now or in the future (ex. H-1B).
