Pipedrive

Localisation Manager

Pipedrive

full-time

Posted on:

Location Type: Hybrid

Location: London • United Kingdom

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About the role

  • Lead localization transformation, evolving from traditional processes to AI-powered, scalable workflows
  • Design and implement AI-driven localization strategies, including LLM-based translation and automated QA to accelerate speed-to-market
  • Own and define the long-term localization technology roadmap, including TMS assessment, AI tooling, and system integrations
  • Play a key change management role, driving adoption of AI workflows and modern practices across a well-established but evolving localization function
  • Work hands-on to modernize processes and directly shape how localization is executed day-to-day
  • Support and grow an international business operating in 25+ languages, balancing quality in core markets with scalable, cost-efficient expansion
  • Partner closely with Product, Engineering, and Marketing to embed localization early into the development lifecycle and improve global user experience
  • Lead and mentor a hybrid team of Localization PMs and Language Specialists, while fostering a culture of experimentation, learning, and innovation
  • Establish modern quality frameworks that combine AI efficiency with human expertise for high-impact content
  • Manage external vendors and LSPs, optimizing partnerships for performance, scalability, and cost-effectiveness

Requirements

  • Strong experience in localization, ideally including a leadership role
  • Proven experience managing large-scale, multi-language localization programs (10+ languages; experience scaling to 25+ is a strong plus)
  • Hands-on expertise with modern TMS platforms and integrating them into product and engineering workflows via APIs/GitHub
  • Demonstrated success implementing AI-driven localization workflows, including LLMs (e.g., GPT, Claude, Gemini) and Neural Machine Translation (NMT/MLT) in production environments
  • Strong track record of driving cost efficiencies and scalability through automation, process optimization, and strategic vendor management
  • Experience defining and tracking key localization metrics such as throughput, cost-per-word, quality scores, and localized user engagement/NPS
  • Proven ability to lead teams through transformation, supporting linguists and stakeholders in adopting AI-enabled tools and workflows
  • Strategic mindset with experience owning localization roadmaps, influencing cross-functional stakeholders, and driving organizational change
  • Comfortable operating in high-autonomy roles, with a proactive, entrepreneurial approach to problem-solving and execution
  • Excellent communication and stakeholder management skills, with the ability to align product, engineering, and content teams around localization goals
Benefits
  • People-first culture – Be part of a team that values authenticity, champions collaboration, and supports each other—no egos, just teamwork. Work alongside top talent from around the world in an inclusive space where different perspectives fuel our best ideas.
  • Unlock potential – Push boundaries, take ownership, and experiment with the latest technologies as we enhance our AI First Vision. We empower bold ideas that drive real change.
  • We’ve got you – Your well-being matters. Enjoy flexible hours, wellness perks and SWAG. Think performance-based bonuses, 28 paid leave days, well-being days, compassionate leave, and even pawternal leave—because we take care of ourselves and our people.
  • Grow with us – Whether through mentorship, coaching, or internal mobility, we invest in helping you unlock your potential. Open, honest feedback and clear communication are at our core. We grow together through trust and accountability.
  • Packed with purpose – Help 100,000+ small and medium-sized businesses grow and succeed while doing meaningful, customer-driven work
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
localizationAI-driven localization workflowsLLM-based translationNeural Machine TranslationTMS platformsAPI integrationprocess optimizationlocalization metricscost-per-wordlocalized user engagement
Soft Skills
leadershipchange managementteam mentoringstrategic mindsetcommunicationstakeholder managementproblem-solvingentrepreneurial approachadaptabilitycollaboration