Pion

Account Manager

Pion

full-time

Posted on:

Location Type: Remote

Location: United Kingdom

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About the role

  • Handling end-to-end account management tasks, focused heavily on revenue growth in renewals, upselling, and strategic planning.
  • Working alongside Customer Success to manage a diverse range of client accounts, ensuring high levels of satisfaction and retention.
  • Conducting regular check-ins and strategy sessions with clients to understand their needs and objectives.
  • Analyzing data to identify trends and opportunities to enhance client relationships and improve performance.
  • Collaborating with cross-functional teams to deliver tailored solutions that meet client goals.
  • Participating in the negotiation of contracts and agreements to drive profitability.

Requirements

  • A proven track record in a revenue generating Account Management role
  • Excellent interpersonal and communication skills, with the ability to build strong relationships.
  • Experience working with diverse clients, ideally within the retail or tech industries.
  • Excellent Salesforce/sales CRM hygiene and ability to accurately forecast
  • Strong analytical abilities and comfort with utilising data to drive decisions.
  • A proactive and self-driven approach to managing your portfolio and optimising client satisfaction.
Benefits
  • Competitive salary.
  • 30 days annual leave plus bank holidays
  • Remote first working environment, meaning you’re not obligated to come into the office, you can choose the environment you think you excel best in.
  • Flexible working hours (starting between 8am - 10am)
  • Focus on welfare, including gym memberships, wellness challenges, mental health first aider and health cash plan.
  • Incredible partnership discounts for the biggest brands in the world. Google, Apple, GymShark, Domino's and Uber to name a few!
  • Commitment to personal development and career growth. Think learning budgets, coaching workshops and progression plans.
  • £200 work from home set up allowance to put towards your home office.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
account managementrevenue growthupsellingstrategic planningdata analysiscontract negotiationSalesforcesales CRM hygieneforecastingclient relationship management
Soft Skills
interpersonal skillscommunication skillsrelationship buildinganalytical abilitiesproactive approachself-drivenclient satisfactioncollaborationproblem-solvingstrategic thinking