Pinnacle

Fuel Attendant, Customer Service Rep

Pinnacle

full-time

Posted on:

Location Type: Office

Location: Nehalem • Oregon • United States

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Salary

💰 $17 per hour

About the role

  • Support the day-to-day operations of the store and fueling station
  • Ensure the safe and efficient operation of fuel dispensing
  • Assist customers both inside and outside the store
  • Maintain a clean, safe, and welcoming environment
  • Greet all customers promptly and professionally, providing a welcoming and positive experience
  • Deliver efficient, friendly, and accurate service at checkout and during fueling interactions
  • Communicate promotions, loyalty programs, and product recommendations to customers
  • Provide assistance with fueling, propane dispensing, and other customer needs
  • Handle customer inquiries or concerns and escalate to management as needed
  • Safely operate fuel pumps and propane dispensers in compliance with all safety regulations
  • Monitor fueling area for leaks, spills, or hazards; report incidents to management
  • Maintain required training and certifications related to fuel and propane handling
  • Accurately process cash, credit, and debit transactions through the POS system
  • Perform cash counts, safe drops, and drawer balancing per company policy
  • Verify identification for restricted sales (alcohol, tobacco, lottery, or credit purchases)
  • Ensure compliance with cash-handling and loss-prevention procedures
  • Keep both the interior and exterior areas of the station clean and well-maintained
  • Report maintenance issues, pump malfunctions, or safety hazards immediately
  • Collaborate with team members to achieve store goals and maintain smooth operations
  • Assist with deliveries, stocking, and merchandise rotation
  • Support special projects or promotions as assigned by management

Requirements

  • High school diploma or equivalent preferred
  • Previous experience in retail, fuel service, or customer service environment preferred
  • Basic understanding of fuel safety and compliance procedures preferred
  • Ability to complete propane training (as required by state/local regulation)
  • Strong customer service and communication skills
  • Safety-focused mindset with attention to detail
  • Ability to multitask and maintain organization in a fast-paced environment
  • Dependable, self-motivated, and able to follow direction
  • Basic computer and POS system proficiency
  • Ability to learn and apply fueling and safety procedures
  • Team-oriented attitude with flexibility for various duties
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
fuel dispensingpropane dispensingcash handlingtransaction processingdrawer balancingsafety compliancecustomer assistancemerchandise rotationcleaning and maintenance
Soft Skills
customer servicecommunicationattention to detailmultitaskingorganizationdependabilityself-motivationteamworkflexibility
Certifications
fuel handling certificationpropane training