Pinnacle

Store Manager

Pinnacle

full-time

Posted on:

Location Type: Office

Location: Truckee • California • 🇺🇸 United States

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Salary

💰 $0 - $24 per hour

Job Level

Mid-LevelSenior

About the role

  • Provide operational oversight, leadership, and strategic guidance across multiple store locations or a high-volume flagship location
  • Ensure that each store consistently meets company standards for performance, profitability, and customer experience
  • Achieve sales and operational goals, maintaining compliance, and developing store management teams to deliver consistent excellence across assigned stores
  • Champion superior customer service standards, ensuring measurable results through customer feedback and service scores
  • Monitor and support store teams in delivering consistent, high-quality customer experiences
  • Oversee multiple store locations or a large-scale operation to ensure adherence to company policies and standards
  • Review sales and profit performance regularly and develop and implement action plans to achieve goals
  • Ensure effective scheduling, staffing, and labor management across all assigned stores
  • Lead operational audits and reviews to maintain consistency in execution, safety, and brand presentation

Requirements

  • High school diploma or GED required; associate or bachelor’s degree in business, management, or related field preferred
  • Minimum five to seven years of progressive retail management experience, including multi-unit or high-volume operations
  • Proven record of driving sales, profitability, and operational excellence
  • Strong understanding of convenience store, retail, or fuel operations preferred
  • Food Safety Manager Certification (state-required) or ability to obtain upon hire
  • Proficiency with point-of-sale (POS) and back-office systems such as S2K and EPOS

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
retail managementsales performanceoperational excellencecustomer service standardsstaffing managementlabor managementoperational auditsaction plan developmentprofitability analysismulti-unit operations
Soft skills
leadershipstrategic guidancecustomer experience managementteam developmentcommunicationproblem-solvingorganizational skillsperformance monitoringcompliance managementfeedback analysis
Certifications
Food Safety Manager Certificationhigh school diplomaGEDassociate degreebachelor’s degree