Pinnacle

Fuel Attendant, Customer Service Rep

Pinnacle

full-time

Posted on:

Location Type: Office

Location: Medford • Oregon • United States

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 $16 per hour

About the role

  • Greet all customers promptly and professionally, providing a welcoming and positive experience
  • Deliver efficient, friendly, and accurate service at checkout and during fueling interactions
  • Communicate promotions, loyalty programs, and product recommendations to customers
  • Provide assistance with fueling, propane dispensing, and other customer needs
  • Handle customer inquiries or concerns and escalate to management as needed
  • Safely operate fuel pumps and propane dispensers in compliance with all company, state, and federal safety regulations
  • Verify proper fuel types and pump markings to ensure accuracy and prevent contamination
  • Monitor fueling area for leaks, spills, or hazards; respond promptly and report any incidents to management
  • Follow all safety protocols, including emergency fuel shutoff procedures
  • Maintain required training and certifications related to fuel and propane handling
  • Accurately process cash, credit, and debit transactions through the Point of Sale (POS) system
  • Perform cash counts, safe drops, and drawer balancing per company policy
  • Verify identification for restricted sales (alcohol, tobacco, lottery, or credit purchases)
  • Ensure compliance with cash-handling and loss-prevention procedures
  • Keep both the interior and exterior areas of the station clean and well-maintained
  • Maintain fuel island supplies including squeegees, paper towels, and windshield cleaner
  • Clean and restock self-serve beverage and food stations, ensuring freshness and quality
  • Empty trash receptacles, sweep pump areas, and maintain restrooms and entryways
  • Report maintenance issues, pump malfunctions, or safety hazards immediately
  • Collaborate with team members to achieve store goals and maintain smooth operations
  • Assist with deliveries, stocking, and merchandise rotation
  • Support special projects or promotions as assigned by management
  • Follow all company policies, procedures, and operational standards

Requirements

  • High school diploma or equivalent preferred
  • Previous experience in retail, fuel service, or customer service environment preferred
  • Basic understanding of fuel safety and compliance procedures preferred
  • Ability to complete propane training (as required by state/local regulation)
  • Strong customer service and communication skills
  • Safety-focused mindset with attention to detail
  • Ability to multitask and maintain organization in a fast-paced environment
  • Dependable, self-motivated, and able to follow direction
  • Basic computer and POS system proficiency
  • Ability to learn and apply fueling and safety procedures
  • Team-oriented attitude with flexibility for various duties
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
fuel safety procedurespropane handlingcash handlingtransaction processingdrawer balancingcustomer servicemultitaskingorganizationsafety protocolscompliance procedures
Soft Skills
communication skillsattention to detaildependabilityself-motivationteam-orientedflexibilitycustomer focusproblem-solvingtime managementcollaboration
Certifications
high school diplomapropane training certification