Fuel Attendant, Customer Service Rep
Pinnacle
full-time
Posted on:
Location Type: Office
Location: Medford • Oregon • 🇺🇸 United States
Visit company websiteSalary
💰 $16 per hour
Job Level
Mid-LevelSenior
About the role
- Greet all customers promptly and professionally, providing a welcoming and positive experience
- Deliver efficient, friendly, and accurate service at checkout and during fueling interactions
- Communicate promotions, loyalty programs, and product recommendations to customers
- Provide assistance with fueling, propane dispensing, and other customer needs
- Handle customer inquiries or concerns and escalate to management as needed
- Safely operate fuel pumps and propane dispensers in compliance with all company, state, and federal safety regulations
- Verify proper fuel types and pump markings to ensure accuracy and prevent contamination
- Monitor fueling area for leaks, spills, or hazards; respond promptly and report any incidents to management
- Follow all safety protocols, including emergency fuel shutoff procedures
- Maintain required training and certifications related to fuel and propane handling
- Accurately process cash, credit, and debit transactions through the Point of Sale (POS) system
- Perform cash counts, safe drops, and drawer balancing per company policy
- Verify identification for restricted sales (alcohol, tobacco, lottery, or credit purchases)
- Ensure compliance with cash-handling and loss-prevention procedures
- Keep both the interior and exterior areas of the station clean and well-maintained
- Maintain fuel island supplies including squeegees, paper towels, and windshield cleaner
- Clean and restock self-serve beverage and food stations, ensuring freshness and quality
- Empty trash receptacles, sweep pump areas, and maintain restrooms and entryways
- Report maintenance issues, pump malfunctions, or safety hazards immediately
- Collaborate with team members to achieve store goals and maintain smooth operations
- Assist with deliveries, stocking, and merchandise rotation
- Support special projects or promotions as assigned by management
- Follow all company policies, procedures, and operational standards
Requirements
- High school diploma or equivalent preferred
- Previous experience in retail, fuel service, or customer service environment preferred
- Basic understanding of fuel safety and compliance procedures preferred
- Ability to complete propane training (as required by state/local regulation)
- Strong customer service and communication skills
- Safety-focused mindset with attention to detail
- Ability to multitask and maintain organization in a fast-paced environment
- Dependable, self-motivated, and able to follow direction
- Basic computer and POS system proficiency
- Ability to learn and apply fueling and safety procedures
- Team-oriented attitude with flexibility for various duties
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
fuel safety procedurespropane handlingcash handlingtransaction processingdrawer balancingcustomer servicemultitaskingorganizationsafety protocolscompliance procedures
Soft skills
communication skillsattention to detaildependabilityself-motivationteam-orientedflexibilitycustomer focusproblem-solvingtime managementcollaboration
Certifications
high school diplomapropane training certification