Pinnacle

Customer Service Representative

Pinnacle

part-time

Posted on:

Location Type: Office

Location: Vallejo • California • 🇺🇸 United States

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Salary

💰 $18 - $19 per hour

Job Level

Mid-LevelSenior

About the role

  • Greet all customers with enthusiasm and professionalism
  • Deliver friendly, efficient, and accurate service at checkout
  • Follow the company’s Four Steps of Customer Service with every interaction
  • Operate the Point of Sale (POS) system accurately
  • Ensure correct change is given, receipts are issued, and refunds or exchanges are processed
  • Stock shelves, coolers, and displays
  • Prepare and maintain all self-serve and ready-to-eat food and beverage stations
  • Maintain cleanliness of the entire facility
  • Adhere to the station’s shift duties checklist
  • Perform other job-related duties as assigned by management

Requirements

  • High school diploma or equivalent preferred
  • Previous experience in retail, food service, or customer-facing roles preferred
  • Basic knowledge of POS systems and cash-handling procedures
  • CPR and First Aid training a plus
  • Strong communication skills and the ability to work effectively in a team environment

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Point of Sale (POS) systemcash-handling proceduresfood preparationshelf stockingcleaning and sanitation
Soft skills
customer servicecommunicationteamworkenthusiasmprofessionalism
Certifications
CPR trainingFirst Aid training