Pinnacle Home Care

Manager

• Referral & plan-of-care execution: Triage new referrals, confirm required disciplines, align care plans and goals, and update alerts/journal notes.
• Episode monitoring & case conferencing: Track cases through audits and case conferences; be available during operating hours for clinician questions.
• Field coaching: Conduct ride-alongs and field coaching as clinically indicated, including for onboarding, performance remediation, or quality improvement initiatives.
• Documentation & OASIS accuracy: Remove barriers to timely notes, enforce SOPs, and ensure OASIS and care plans reflect current status; promote appropriate Telehealth and Patient Portal use.
• Performance management: Hold regular 1:1s with assigned staff and the Clinical Assistant; reinforce standards, issue corrective actions when needed, and support ongoing competency.
• Quality inputs: Conduct quarterly record reviews; share findings and recommendations to DCS/ADCS; assist in branch QI tasks as directed.
• Talent & onboarding support: Help screen/interview candidates, recommend hires, and execute onboarding checklists and early-tenure coaching.
• Training delivery: Facilitate in-service sessions and education assigned by DCS; track completion and retention of key practices.
• Culture & professionalism: Model mission/values; maintain a respectful, compliant environment with patients, colleagues, vendors, and leaders.
• Other branch support: Perform additional tasks assigned by the DCS/ADCS/Regional Leadership to meet patient care and operational needs.

Clinical Manager – Home Health Care