Scheduler, Home Health Care

Pinnacle Home Care

Clinical Assistant/Scheduler coordinating patient visits and clinician staffing for Pinnacle Home Care, Florida’s largest Medicare-certified home health provider. Managing WellSky workflows, referrals, episode timelines, and scheduling coverage across Florida home-care operations.

Posted 8/4/2026full-timeOldsmar • Florida • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong organizational and scheduling capabilities, ensuring efficient patient visit management and adherence to HIPAA regulations. Proficient in utilizing WellSky EMR for effective workflow management and communication.

Highest-signal resume keywords

WellSky EMRScheduling ManagementAttention to DetailOrganizational SkillsHIPAA Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

SchedulingDocumentationReportingPatient Care CoordinationProductivity Monitoring

Soft Skills

Clear CommunicationProblem-SolvingCollaborationAdaptabilityTime Management

Tools & Technologies

Resource ManagerEpisode Manager

Industry Keywords

Patient ConfidentialityClinical ManagementReferral ProcessingCare Coordination

About the role

Key responsibilities & impact

Schedule patients for entire visit plans at the beginning of each episode, ensuring consistency and continuity of care
Utilize productivity spreadsheets to ensure clinician efficiency and maintain appropriate staffing levels
Report deficiencies and failures to meet full-time and PRN clinician requirements to the Clinical Manager
Process incoming referrals accurately and on time according to Pending SOC procedures
Strive to achieve admission within 24 hours of referral receipt
Report scheduled but unadmitted Pending SOCs daily to Care Coordinators and Clinical Managers
Document patient-care updates and scheduling adjustments in communication notes
Schedule new-hire clinicians according to ramp-up expectations
Schedule resumptions of care following facility discharge in alignment with Clinical Review Team notes
Work one major and one minor holiday per calendar year and provide availability for one weekend per month
Maintain patient and employee confidentiality in accordance with HIPAA regulations and agency standards
Schedule, reschedule, and manage patient visits across all disciplines according to plans of care, frequency orders, and episode timelines
Monitor underscheduled visits to prevent missed or delayed care
Ensure staffing coverage for callouts, PTO, weekends, and holidays
Balance clinician productivity, geographic considerations, and availability when scheduling
Navigate and manage workflows within the WellSky EMR, including Resource Manager, Episode Manager, and task queues
Perform other duties delegated by the Branch Clinical Manager or Scheduling Manager

Requirements

What you’ll need

Must be a High School graduate
Strong attention to detail for accurate scheduling, reporting, and documentation
Strong organizational skills to balance multiple tasks and manage time efficiently
Clear verbal and written communication skills
Ability to work collaboratively with colleagues and clinicians
Strong problem-solving skills for scheduling challenges and operational issues
Adaptability to changing schedules, priorities, and unforeseen circumstances
Ability to comply with HIPAA regulations and agency standards
Availability to work one major and one minor holiday per calendar year
Availability for one weekend per month
Ability to use the WellSky EMR, including Resource Manager, Episode Manager, and task queues

Benefits

Comp & perks

Free Continuing Education Units (CEUs) to support licensure and career advancement
Employee referral program where you can earn rewards
Flexible Scheduling
Supportive and collaborative team culture
Inclusive environment
Equal opportunity employer