Pinnacle Health Informatics

Business Analyst

• Partner with business owners, end users, and technical teams to understand how they work today and what they need tomorrow.
• Gather, document, and refine business and technical requirements for government supply chain software solutions.
• Turn ideas and requirements into clear user stories, workflows, and acceptance criteria.
• Analyze current processes, identify gaps or bottlenecks, and recommend practical improvements or automation.
• Work closely with developers, testers, and product owners throughout the Agile lifecycle (backlog, sprints, demos, UAT).
• Help create and maintain easy-to-follow documentation, diagrams, and user guides.

Senior Business Process Engineer – Business Analyst