Pinnacle Bank

Insurance CSR

Pinnacle Bank

full-time

Posted on:

Origin:  • 🇺🇸 United States • Colorado

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Salary

💰 $14 - $26 per hour

Job Level

Mid-LevelSenior

About the role

  • Assists Senior Customer Service Representative with servicing customer account including phone calls and walk in customers.
  • Completes insurance proposals and quotes for agents and producers.
  • Issues binders, endorsements, cancellations/reinstatement notices, etc.
  • Prepares and distributes certificates of insurance.
  • Maintain accounts on agency management system.
  • Processes insurance claims and loss notices.
  • Assistant Senior Customer Service Representative with renewals.
  • Regular and reliable attendance.
  • Assists with other job related duties as assigned by manager.
  • M-F, 8am-5pm, In Office

Requirements

  • High School diploma or equivalent
  • Proper insurance licenses
  • Knowledge of insurance products and services
  • Knowledge of Microsoft Word, Excel, Powerpoint, Outlook and Agency Software
  • Ability to communicate with customers and co-workers in a courteous and professional manner
  • Ability to multi-task, and function as a team player
  • Ability to work with accuracy, organization, and attention to detail
  • Ability to operate various office machines including switchboard, adding machine, copy machine, etc.
  • Ability to cross-sell insurance products
  • Regular and reliable attendance
  • Must be able to read documents, use computer
  • Must be able to communicate with customers and co-workers in person and on the telephone
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