The Retail Sales Account Manager is a dynamic and results-driven position which leads and grows Oatey's hardware retail channel across the U.S.
This position is responsible for planning, managing, and achieving sales revenue and profit plan for the retail Two-Step Distribution, Buying Groups and Independent Retailer customer base.
Travel to all customer related functions – Selling shows, yearly planning conferences, line reviews and other industry related events.
Identify and foster growth opportunities within accounts via most effective product placement and promotional opportunities.
Yearly & monthly planning with accounts to set up promotional calendars.
Analyze sales report to monitor top and bottom-line sales performance.
Work with internal Sales Channel, Marketing and Operations teams on all aspects of account maintenance.
Develop, present, and recommend competitive opportunities for each customer’s market, stores and online sales.
Building physical planagrams and assisting with in-field resets.
Communicate and resolve trends and/or individual account needs within the supply chain on internal sales meetings.
Work with marketing to develop a sound strategy to maintain and/or win line reviews.
Includes sales strategy, merchandising development, packaging, and product recommendations.
Assist other account managers or other customers in field with market research, events in any part of the country.
Effectively manage, direct and work with Manufacturer’s Representatives to achieve sales plans and coordinate account events.
Flexibility to travel for extended days/evenings to account events or opportunities, sometimes on limited notice.
Requirements
Minimum of three to five years’ experience in the Home Improvement Industry, preferably must have experience calling on co-op’s and/or distributors, independent retailers and buying groups.
Demonstrated understanding of the Home Improvement Industry.
Plumbing knowledge is a plus.
Demonstrated ability to differentiate strategy and tactics and apply accordingly.
Demonstrated ability to analyze, negotiate, measure, and achieve results with collaborative team approach/success and independent actions.
Ability to effectively communicate to large groups – Line review presentations, product training, program explanations and customer sales teams trainings.
In-depth emotional intelligence: behavioral maturity, demonstrated trust and integrity, high ethical standards, interpersonal competence, and the ability to prevent, reduce and resolve conflict.
In-depth written and oral communication skills; stand-up presentation and training skills.
Proficient in Microsoft Office Suite.
Demonstrated ability to manage multiple priorities and generate results in a deadline-driven, fast-paced environment.
Demonstrated team and individual leadership skills: decision-making, analytical, team building, and organization skills.
Experience working with Manufacturer’s Representatives.