Pinewood.AI

People & Culture Ops Coordinator

Pinewood.AI

full-time

Posted on:

Location Type: Hybrid

Location: Solihull • United Kingdom

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About the role

  • - Provide administrative support to the People & Culture (P&C) team across core HR operations.
  • - Coordinate the new starter process, including collecting documentation, completing Right to Work checks, and arranging induction meetings.
  • - Deliver engaging inductions to ensure new employees feel welcomed and set up for success.
  • - Support onboarding processes for employees across our growing global organisation.
  • - Manage administration related to probation processes, ensuring review meetings are scheduled and completed on time.
  • - Support employees and managers with queries relating to our HR systems, including Deel.
  • - Liaise with our external HR partners to create and update employee contracts across different regions.
  • - Assist with the leaver process, ensuring payroll is notified, and internal offboarding steps are completed.
  • - Work closely with colleagues across the P&C team to help manage internal people-related queries across the business.
  • - Support employee engagement activities and help contribute to a positive and inclusive company culture.
  • - Maintain strict confidentiality and discretion when handling sensitive employee information.

Requirements

  • - Previous experience in an HR administration, HR operations, or people support role.
  • - Experience supporting onboarding, inductions, or employee lifecycle administration.
  • - Comfortable using HR systems; experience with Deel or similar platforms would be beneficial.
  • - Strong organisational skills with excellent attention to detail.
  • - Ability to manage multiple tasks and adapt to changing priorities in a fast-moving environment.
  • - Ability to take ownership of administrative processes and ensure tasks are completed accurately and on time.
  • - Strong verbal and written communication skills, with the ability to communicate clearly and professionally via email, meetings, and day-to-day interactions.
  • - Professional and personable approach, with the ability to adapt communication style depending on the audience.
  • - High levels of discretion and professionalism when handling sensitive information.
  • - A collaborative mindset and willingness to support colleagues across the P&C team.
  • - A proactive, high-energy approach with an interest in employee engagement and culture.
  • - Experience supporting HR processes in a growing or changing organisation would be beneficial.
Benefits
  • - Competitive salary based on experience
  • - Bonus scheme
  • - Share scheme
  • - Hybrid working
  • - 25 days holiday plus all UK bank holidays
  • - 4x life assurance
  • - Enhanced family-friendly leave - 5 months' full pay for maternity or adoption, plus 2 weeks' fully paid paternity/adoption leave and an extra 2 weeks to use as paid annual leave within 24 months of birth or adoption
  • - Employee Assistance Programme (EAP) - free, confidential 24/7 support for you and your immediate family (including counselling, legal & financial advice, and wellbeing resources)
  • - Ongoing training & professional development
  • - Cycle to Work scheme - save up to 40% on bikes and accessories through salary sacrifice
  • - Eyecare vouchers - free eye test and contribution towards prescription glasses
  • - Regular social events
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
HR administrationHR operationsonboardinginductionemployee lifecycle administrationRight to Work checksprobation processesemployee contracts
Soft Skills
organisational skillsattention to detailtask managementadaptabilitycommunication skillsprofessionalismcollaborationproactivitydiscretion