PicnicHealth

AI Engineer

• Embed with Study Delivery to deeply understand how studies are created, launched, and run
• Identify and implement AI-powered automation for repetitive, manual processes
• Ship product features in our operator portal
• Create tooling and scripts that solve immediate operational pain points
• Enable non-engineering teams to adopt AI tools in their own workflows
• Act as the connective tissue between Study Delivery and the broader engineering and product organization

Forward Deployed AI Engineer

Business Development Rep

• Drive new pipeline and early customer engagement by securing high-quality meetings and commercial opportunities with Life Sciences teams through thoughtful, targeted outbound outreach.
• Identify and engage the right accounts at the right time by researching drug approvals, clinical trial progression, therapeutic areas, and company strategy—and translating those insights into relevant, compelling messaging.
• Own the end-to-end execution of outbound campaigns, from account planning and contact strategy through email and LinkedIn outreach, follow-ups, objection handling, and securing initial meetings.
• Partner closely with Solutions, Marketing, and senior commercial leaders to support specific campaigns, key account strategies, and broader go-to-market initiatives.
• Build and maintain high-quality account and contact data by sourcing contacts via LinkedIn, ZoomInfo, and other tools, and ensuring accurate, well-structured records in Salesforce.
• Collaborate with Life Sciences Principals to research key accounts, identify opportunities, and support strategic account planning led outreach through targeted insights.
• Track outreach performance, pipeline contribution, and KPIs, using data to continuously refine targeting and messaging.
• Contribute to sales operations and tooling excellence, helping maintain Salesforce hygiene and supporting effective use of tools such as HubSpot Sales Hub, ZoomInfo, and others.
• Ensure PicnicHealth succeeds at conferences and industry events supporting pipeline growth and relationship building.

Life Sciences Business Development Representative

Operations

• Execute flawlessly: Manage the day-to-day patient operations for all active studies - onboarding, reminders, chart reviews, and escalations.
• Be the voice of the patient: Serve as the escalation point for complex patient inquiries, providing empathetic support and amplifying the patient perspective across the organization.
• Direct operational resources: Coordinate with teams, contractors and vendors to ensure we hit our engagement goals.
• Drive data-based improvements: Track key metrics like retention, completeness, and responsiveness, to identify trends and optimize processes.
• Collaborate cross-functionally: Partner with Data Management, Product, and Recruitment teams to ensure a seamless experience for every patient.
• Scale what works: Document best practices and implement process improvements that help us grow our impact across studies
• Manage the long game: Own study-agnostic engagement programs that build lasting patient relationships beyond individual studies

Patient Operations Manager

• Build AI agents that automate labor-intensive clinical study workflows—like drafting clinical trial documentation
• Extend and improve our agent framework (built on pydantic-ai) and the infrastructure that supports it
• Build data pipelines that give our agents access to the research and context they need
• Collaborate directly with study project managers, clinicians, and other stakeholders to understand problems and deliver solutions
• Do whatever it takes to ship—including scrappy UI work when that's what's blocking progress

Product Designer

• Define and evolve AI-first interaction patterns that guide how agents and humans collaborate across our platform for study delivery;
• Evolve the end-to-end ecosystem that supports study configuration, collaboration, and lifecycle management;
• Integrate new capabilities into the toolsuite as PicnicHealth expands the types and complexity of studies it can support;
• Balance internal and external user needs, engineering constraints, and operational workflows to design thoughtful, effective tools;
• Collaborate deeply with Eng, Product, and other Designers, and set the standard for visual and interaction language across not just your area, but the company as a whole;
• Express ideas at multiple fidelities, from system diagrams to prototypes, to drive alignment and decisions;
• Be comfortable with ambiguity and help define problems as much as solve them;
• Maintain a high bar of quality for your own work and help uphold that bar across the design org;
• Mentor other designers and help scale design standards across study delivery.

Forward Deployed AI Engineer

Life Sciences Business Development Representative

Patient Operations Manager

AI Engineer

Senior Product Designer