PicnicHealth

Account Manager

• Build and expand PicnicHealth’s network of strategic recruitment partnerships (e.g., patient support programs, specialty pharmacies, healthtech apps, affiliate marketing channels, point-of-care providers) to access targeted patient populations and drive measurable ROI.
• Develop, negotiate, and manage high-value partner relationships from concept through implementation, ensuring long-term value, strong engagement, and high partner satisfaction.
• Serve as the subject matter expert (SME) and key contributor on recruitment solutions strategy, proposals, bid defenses, and kickoff meetings, bringing a business-first mindset to campaign design.
• Collaborate cross-functionally with patient operations, marketing, finance, and product teams to optimize the recruitment funnel and channel strategy, ensuring efficient, scalable execution.
• Deliver clear reporting and insights on partnership performance to enable data-driven decision-making, while streamlining internal processes for partner management and campaign handovers.
• Champion PicnicHealth’s value proposition with partners, cultivating repeat collaboration, expanding reach, and over time, driving inbound opportunities for the commercial team.

Strategic Partnerships Lead, Patient Recruitment

Clinical Operations

• Operational lead for site-based research, owning day-to-day execution of startup, regulatory submissions, onboarding, and ongoing site support across observational and low-interventional studies
• Build and own scalable workflows for site startup (CDA/feasibility surveys, selection, contracting, budgeting, and IRB submissions)
• Lead creation of training materials, scripts, SOPs, and study one-pagers to ensure consistent onboarding
• Manage IRB submissions, amendments, continuing reviews, and eTMF documentation; own compliance handoffs
• Conduct monthly site check-ins, oversee site payment processes, distribute newsletters, and ensure engagement
• Coordinate cross-functionally with Project Managers, Recruitment Managers, Product, and Delivery Leadership
• Lead final site communications, regulatory wrap-up, and offboarding for study closeout
• Develop and test tech-forward approaches and apply AI to improve site workflows

Strategic Partnerships Lead, Patient Recruitment

Clinical Operations Associate