Product Marketer – Managed Services
Phoenix Software Limited
full-time
Posted on:
Location Type: Remote
Location: United Kingdom
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Tech Stack
About the role
- Develop and maintain customer‑facing and internal collateral for all Managed Service offerings.
- Ensure accurate, consistent messaging across all assets, campaigns, and internal communications.
- Support internal enablement sessions to equip Sales, Overlays, and Customer Success with clear service positioning.
- Coordinate internal updates for new services, messaging changes, and campaign readiness.
- Maintain and enhance the asset library, including datasheets, proposal templates, and internal resources.
- Contribute to external marketing content and go‑to‑market planning in partnership with the Marketing team.
- Monitor competitor activity in the UK MSP market and provide insights to refine service positioning.
- Gather feedback from customer‑facing teams to optimise messaging and improve commercial alignment.
- Track and evaluate SEO and LLM SEO performance for managed service content to improve engagement.
- Support continuous improvement of messaging, positioning, and campaign effectiveness across the services portfolio.
Requirements
- Experience in Product Marketing, Sales Enablement, or B2B Marketing
- Background in IT Managed Services, MSP, SaaS, cloud, cybersecurity, or technology services
- Proven ability to support sales teams with enablement tools and training
- Strong communication skills with the ability to simplify technical concepts
- The ability to concisely articulate technical services to a non-technical audience, both verbally and in writing
- An understanding of the options a customer has for the delivery of services to their organisation and users
- A willingness to learn and understand new processes, programmes and technologies.
- Gravitas; the ability to display a formal and dignified demeanour, giving credibility to your interactions, both internally and externally
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Product MarketingSales EnablementB2B MarketingSEOLLM SEOMessagingCampaign EffectivenessService PositioningContent DevelopmentMarket Analysis
Soft Skills
Strong CommunicationSimplifying Technical ConceptsArticulating Technical ServicesWillingness to LearnGravitasInterpersonal SkillsCollaborationFeedback GatheringOrganizational SkillsContinuous Improvement