Phoenix Productions

Quality Manager

Phoenix Productions

full-time

Posted on:

Location Type: Hybrid

Location: Los AngelesCaliforniaUnited States

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Salary

💰 $121,400 - $150,000 per year

About the role

  • Manage the Honest Quality Management System to ensure compliance and improvement with internal programs, cGMP requirements, and applicable regulatory standards.
  • Manage the qualification, onboarding and continuous monitoring of suppliers by assessing quality systems, cGMP compliance, and technical and manufacturing capabilities in partnership with cross-functional teams.
  • Oversee and execute the supplier audit program, including audit planning, execution, reporting, and follow-up activities.
  • Develop strong partnerships with suppliers to ensure on-going compliance with The Honest Company’s quality standards and to drive continuous improvement.
  • Provide leadership for the investigation and resolution of quality issues, including non-conformances, deviations, investigations, and Supplier Corrective and Preventive Actions (SCARs).
  • Lead quality risk management activities, including supplier risk assessments and mitigation strategies.
  • Manage and support development of quality metrics, including Supplier Quality Scorecards, quality, key performance indicators (KPIs), etc.
  • Partner cross-functionally with Operations, R&D, Regulatory, Procurement, Suppliers and others to proactively manage quality risks and support business objectives.
  • Guide internal team members and stakeholders on supplier quality expectations, best practices, and continuous improvement initiatives.

Requirements

  • Bachelor’s degree required (preferably in science or a related field).
  • 5+ years of progressive experience in quality assurance within consumer products, cosmetics, OTC, or pharmaceutical industries, with demonstrated leadership responsibility.
  • Prior experience with Quality Management Platforms preferred, including Veeva QualityOne.
  • Strong experience working in a cGMP-regulated environment.
  • Strong working knowledge of quality systems, supplier management, auditing, risk management, corrective and preventive actions, and continuous improvement.
  • Excellent analytical, organizational, and process-development skills.
  • Proven ability to work effectively across all levels of the organization and build strong cross-functional and external partnerships.
Benefits
  • Comprehensive Health & Wellness 🏥: We’ve got you covered with top-tier health, dental, and vision plans to keep you and your family feeling great.
  • 401k with Company Match 💰: Your future matters to us. We match your 401k contributions to help you secure a strong financial future.
  • Wellness & Fitness 💪: Stay healthy with a monthly fitness reimbursement and, for those in our Playa Vista office, an onsite gym to keep you active and energized.
  • Work-Life Balance ⚖️: We value your time. We provide a generous and flexible vacation policy to relax, recharge, and spend time on what matters most.
  • Family-Friendly Leave 👶: Growing your family? We offer generous maternity and paternity leave to support you during this exciting journey.
  • Ownership & Equity 💼: Ownership isn’t just a mindset here—it’s real. Every full time employee is granted equity, giving you a direct stake in our future. When we win, you win.
  • Education Reimbursement 🎓: We’re committed to your growth—whether it’s for professional development or a new passion, we offer education reimbursement to help you learn and level up.
  • Pet Insurance 🐾: We love your furry family members too! Our pet insurance ensures your pets are taken care of, because they’re part of the family.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
quality managementcGMP compliancesupplier managementauditingrisk managementcorrective actionspreventive actionscontinuous improvementquality metricsquality systems
Soft Skills
leadershipanalytical skillsorganizational skillsprocess developmentcross-functional collaborationpartnership buildingcommunication skills