Employee Relations Advisor
Phoenix Group
full-time
Posted on:
Location Type: Hybrid
Location: Telford • United Kingdom
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Salary
💰 £45,000 per year
About the role
- Be a go-to adviser for leaders on absence, workplace adjustments and colleague wellbeing
- Respond to stakeholder queries via service requests and mailbox, ensuring timely and effective resolution.
- Support our live chat team, sharing knowledge and enhancing the colleague experience.
- Collaborate across the People team, Occupational Health, and external partners to deliver a joined-up, people-first experience.
- Coach leaders through sensitive situations, balancing empathy with commercial insight.
- Guide leaders through Occupational Health referrals and Group Income Protection (GIP) processes.
- Produce and analyse wellbeing data to inform stakeholders and influence continuous improvements
- Support the wider wellbeing team with the management of wellbeing initiatives.
Requirements
- Proven experience of managing colleague absence situations and applying employment law in a commercial setting
- Solid understanding of UK employment law particularly in a wellbeing context
- Success of implementing workplace adjustments that enable colleagues to thrive
- Stay ahead of employment law, case law, and HR trends to continuously improve our offering
- Ability to interpret health and Wellbeing data to drive decisions and continuous improvements
Benefits
- Up to 45K DOE plus an indicative bonus range of 8-16%
- Private medical cover
- 38 days annual leave
- Excellent pension
- 12x salary life assurance
- Career breaks
- Income protection
- 3x volunteering days
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analysisemployment lawworkplace adjustmentshealth and wellbeing data interpretation
Soft Skills
coachingempathystakeholder managementcollaborationcommunication