PHOENIX Business Services

Accountant

• Support the day-to-day Accounts Payable operations for the following process areas: Process invoices until the release of payment
• Handle internal and external communication
• Vendor account maintenance and closing activities
• Ensure the understanding and compliant service delivery across PHOENIX Europe of agreed policies and procedures.
• Understand service level agreements and key performance indicators for Accounts Payable-related processes.
• Contribute to the continuous maintenance and update of Accounts Payable process activities and procedures.
• Support team members to achieve performance and quality standards as defined in relevant service level agreements.
• Assist in the implementation of initiatives for improving the efficiency and/or effectiveness of the Accounts Payable transaction processing.

Accounts Payable Accountant, FR Team

Procurement

• 2nd Level Support & 3rd Level Coordination: Single point of contact for country purchase organizations/operational buyers – handling written requests, incidents, and system-related issues
• Troubleshooting across procurement and connected backend systems
• Coordinating 3rd-level topics with external tool providers (ticket creation, follow-up, testing, and communication with country stakeholders)
• Answering all written requests and problems
• Problem-solving and troubleshooting in case of incidents/problems
• Editing/Handling of purchase order baskets with defects in all backends
• Master Data Management (enhancement of master data, e.g., GL accounts; adaptations or customizing of master data, e.g., class – GL account mappings)
• User Management (user generation/modification/deletion)
• Support in Rollout projects (master data generation in test systems, etc.)

Junior E - Procurement

Accounting Manager

• Bank transactions reconciliation process
• Invoice allocations and processing
• Learn AP/GL/Treasury processes
• Verify the accuracy of invoices and other accounting documents or records
• Post journal entries
• Get familiar with and learn how to work with different Accounting Software (SAP mainly)
• Participate and support colleagues in different internal projects
• Communicate with our clients via email to handle various types of queries
• Take part in different team meetings

Accounting Internship

IT Support

• Provide immediate technical assistance to end users.
• Troubleshoot software and set up workstations.
• Manage access control and maintain conference room equipment.
• Act as the primary contact for onsite staff regarding technical issues.
• Diagnose and resolve problems related to Windows, Microsoft 365, VPN access, SharePoint, and enterprise applications.
• Document incidents and resolutions in the ticketing system.
• Manage the end-to-end lifecycle of support requests using the ticketing system (e.g. ServiceNow).
• Perform physical setup, configuration, and deployment of laptops, desktops, and mobile devices.
• Troubleshoot hardware peripherals like printers, scanners, and docking stations.
• Assist the central Infrastructure team with basic onsite tasks.

Junior Onsite IT Support Specialist

Recruitment

• Assist in the recruitment process with screening and scheduling interviews with candidates.
• Participate in the coordination of the new hire orientation & onboarding.
• Create communication posts for internal and external communication.
• Support office and HR administration.
• Take part in different team meetings, events, etc.

Talent Acquisition Intern, Paid, 6 months

• Request and support the maintenance of customer master data
• Contribute to the processing of receipts (processing of electronic bank statements and cash allocation)
• Perform credit control activities (dunning and value adjustments/write-offs)
• Customer Account maintenance and periodic closing
• Ensure the understanding and compliant service delivery across PHOENIX Europe of agreed policies and procedures.
• Understand service level agreements and key performance indicators for Accounts Receivable-related processes.
• Achieve performance and quality standards as defined in relevant service level agreements.
• Assists in implementing initiatives for improving the efficiency and/or effectiveness of the Accounts Receivable transaction processing.
• Support and mentor junior team members to achieve performance and quality standards as defined in relevant service-level agreements.
• Maintain cooperative and professional relationships with stakeholders and manage stakeholder needs and expectations.

AR Accountant, French Speaking

AR Accountant

• Support the day-to-day General Accounting operations for Month-end-close journal entries, reconciliation, and reporting
• Perform Manual General Ledger postings
• Provide quality support to Audit and Control
• Collaborate with other functions/teams for problem resolution or process controls
• Assist in implementing initiatives for improving efficiency and/or effectiveness of General Accounting transactions

General Accounting Accountant

• Ensure timely, accurate, and compliant service delivery for all AP transactions.
• Responsible for day-to-day AP operations including issue identification, evaluation, and resolution.
• Process invoices until the release of payment.
• Handle internal and external communication.
• Vendor account maintenance and closing activities.
• Process payment runs and resolve rejected payments and returns.
• Prepare statements’ reconciliations, investigate discrepancies.
• Find solutions and see opportunities for process improvements.
• Ensure understanding and compliant service delivery of agreed policies and procedures by team members.
• Contribute to the continuous maintenance and taking part in projects.
• Assist and drive the implementation of initiatives for improving the efficiency of Accounts Payable processing.
• Track and report on IT and system-related issues.