
Field Service Engineer 2, Medical Imaging
Philips
full-time
Posted on:
Location Type: Hybrid
Location: Cleveland • Ohio • United States
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Salary
💰 $3,500 - $5,400 per hour
About the role
- Install, troubleshoot, service, and maintain equipment at customer sites
- Provide exceptional customer service by adhering to customer entitlements, setting clear expectations, and meeting commitments
- Understand the customer's business and environment; generate service revenue
- Participate as a member of the regional work team; improve team processes and identify training gaps
- Adhere to established training, quality, and safety requirements
Requirements
- 2+ years of experience in a diagnostic imaging (field or hospital-based) service environment or 4+ years’ in electromechanical industries
- Preferred experience in Image Guided Therapy (IGT) imaging equipment
- Ability to understand and apply electronic, mechanical, and networking theory to install, diagnose, and repair equipment
- Associate Degree in electronics or equivalent combination of education and experience; BSEE/BSEET/BSME/BSMET preferred
- Must be able to work flexible hours (based on business needs) including overtime, weekends, and on-call rotations
- Must be able to safely work with radiation sources and/or radioactive materials
Benefits
- Comprehensive Philips Total Rewards benefits program including generous PTO
- 401k (up to 7% match)
- HSA (with company contribution)
- Stock purchase plan
- Education reimbursement
- Field service and lead generation incentive bonus plans
- On-call pay
- Company fleet/car
- Training and advancement opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
diagnostic imagingelectromechanical systemsImage Guided Therapy (IGT)electronic theorymechanical theorynetworking theoryinstallationdiagnosisrepair
Soft Skills
customer serviceteam collaborationprocess improvementtraining identificationcommitment to qualitysafety adherence
Certifications
Associate Degree in electronicsBSEEBSEETBSMEBSMET