Philips

Field Service Engineer 2, Medical Imaging

Philips

full-time

Posted on:

Location Type: Hybrid

Location: ClevelandOhioUnited States

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Salary

💰 $3,500 - $5,400 per hour

About the role

  • Install, troubleshoot, service, and maintain equipment at customer sites
  • Provide exceptional customer service by adhering to customer entitlements, setting clear expectations, and meeting commitments
  • Understand the customer's business and environment; generate service revenue
  • Participate as a member of the regional work team; improve team processes and identify training gaps
  • Adhere to established training, quality, and safety requirements

Requirements

  • 2+ years of experience in a diagnostic imaging (field or hospital-based) service environment or 4+ years’ in electromechanical industries
  • Preferred experience in Image Guided Therapy (IGT) imaging equipment
  • Ability to understand and apply electronic, mechanical, and networking theory to install, diagnose, and repair equipment
  • Associate Degree in electronics or equivalent combination of education and experience; BSEE/BSEET/BSME/BSMET preferred
  • Must be able to work flexible hours (based on business needs) including overtime, weekends, and on-call rotations
  • Must be able to safely work with radiation sources and/or radioactive materials
Benefits
  • Comprehensive Philips Total Rewards benefits program including generous PTO
  • 401k (up to 7% match)
  • HSA (with company contribution)
  • Stock purchase plan
  • Education reimbursement
  • Field service and lead generation incentive bonus plans
  • On-call pay
  • Company fleet/car
  • Training and advancement opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
diagnostic imagingelectromechanical systemsImage Guided Therapy (IGT)electronic theorymechanical theorynetworking theoryinstallationdiagnosisrepair
Soft Skills
customer serviceteam collaborationprocess improvementtraining identificationcommitment to qualitysafety adherence
Certifications
Associate Degree in electronicsBSEEBSEETBSMEBSMET