Philips

Field Service Engineer – Diagnostic X-ray, Cath Lab

Philips

full-time

Posted on:

Location Type: Office

Location: New York City • New York • United States

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Salary

💰 $37 per hour

Job Level

Junior

About the role

  • Provide exceptional customer service by adhering to customer entitlements, setting clear expectations, and meeting commitments and arrival times
  • Understand the customer's business and competitive environment; generate service revenue
  • Actively participate as a member of the regional work team; work to improve team processes and identify training gaps
  • Seek out opportunities to increase capability and capacity (i.e. may be required to become qualified in multiple modalities, learns new tools)
  • Perform all administrative duties within established Philips, State, and Federal regulatory requirements and timeframes
  • Adhere to established training, quality, and safety requirements
  • Complete PMs, FCOs, installation and all related tasks (diagnose and resolve electronic, network, and mechanical problems)

Requirements

  • 1+ years of experience in a diagnostic imaging (field or hospital-based) service environment or 3+ years of experience in other related electromechanical industries
  • Cath lab/cardiovascular/image guided therapy equipment experience and training preferred
  • Associate degree in electronics or related field, or equivalent combination of education and experience
  • Ability to understand and apply electronic, mechanical, and networking theory to install, diagnose, and repair equipment
  • Must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation
Benefits
  • lead generation incentive bonus plans
  • on-call pay
  • company fleet/car
  • training
  • advancement opportunities
  • generous PTO
  • 401k (up to 7% match)
  • HSA (with company contribution)
  • stock purchase plan
  • education reimbursement
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
diagnostic imagingelectromechanicalelectronic theorymechanical theorynetworking theoryinstallationdiagnosisrepair
Soft Skills
customer serviceteam collaborationprocess improvementtraining identificationcommitmentexpectation management
Certifications
Associate degree in electronics