Technical Consultant – Travel, Iowa/Minnesota
Philips
full-time
Posted on:
Location Type: Hybrid
Location: Des Moines • Iowa • Minnesota • United States
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Salary
💰 $26 - $42 per hour
Job Level
About the role
- Customer relationship management through technical knowledge to install/implement, service, test, and troubleshoot complex solutions on IT networks
- Provide technical recommendations based on customer requirements
- Drive continuous improvement of implementation methodology and service offerings
- Actively support implementation of service strategies to achieve customer loyalty
- Collaborate with a diverse team including clinical, sales, and service partners
- Perform administrative duties including timesheets, service work orders, expense reports, and site documentation
- Adhere to training, quality, and safety requirements
- Install complex, multi-phased systems in both clinical and non-clinical environments
- Diagnose and resolve electronic, networking, and mechanical problems
Requirements
- 1+ year of working experience in IT technologies or electronics industry
- Experience with patient monitoring, telemetry units, ventilators, and defibrillators highly preferred
- Network configuration and/or troubleshooting experience
- Obtained Cisco Certified Network Associate (CCNA) certification (or required to obtain within 6 months of employment)
- Bachelor's degree in computer science, electronics, biomedical, or related fields, or equivalent combination of education and experience
- Ability to work flexible hours (including overtime, weekends, and on-call rotations)
- Must be able to perform minimum Physical, Cognitive and Environmental job requirements with or without accommodation
Benefits
- Health insurance
- 401(k) (up to 7% match)
- Generous PTO
- HSA (with company contribution)
- Stock purchase plan
- Education reimbursement
- Field service incentive bonus plans
- On-call pay
- Company fleet/car
- Advancements opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
network configurationtroubleshootinginstallationservicetestingdiagnosingresolving electronic problemsresolving networking problemsresolving mechanical problemsimplementation methodology
Soft Skills
customer relationship managementcollaborationcontinuous improvementtechnical recommendationsadministrative dutiesflexibilityattention to qualityadherence to safety requirementscustomer loyaltyteamwork
Certifications
Cisco Certified Network Associate (CCNA)