Provide exceptional customer service by adhering to customer entitlements
Set clear expectations and meet commitments and arrival times to resolve customer needs
Perform all administrative duties within established regulatory requirements and timeframes
Complete preventative maintenance, installations, and related tasks
Diagnose and resolve electronic, network, and mechanical problems
Approximately 70% travel across specified geography is required.

Requirements

2+ years of experience in a diagnostic imaging service environment or 4+ years in electromechanical industries
Preferred experience in Diagnostic X-Ray (DXR) imaging equipment
Knowledge and application of electronic, mechanical, and networking theory
Associate Degree in electronics or equivalent combination of education and experience
Ability to work flexible hours (including overtime, weekends, and on-call rotations)
Must be able to adhere to safety requirements and work with radiation sources
Must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Field Service position.

Benefits

Health insurance
401(k) (up to 7% match)
HSA (with company contribution)
Stock purchase plan
Education reimbursement
Generous PTO
Field service and lead generation incentive bonus plans
On-call pay
Company fleet/car
Training and advancement opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

diagnostic imagingelectromechanical systemspreventative maintenanceelectronic theorymechanical theorynetworking theorytroubleshootinginstallationcustomer servicesafety compliance

Soft Skills

communicationproblem-solvingtime managementflexibilitycommitmentcustomer focusorganizational skillsadaptabilityattention to detailteamwork

Certifications

Associate Degree in Electronicsfield service certificationsafety training certificationradiation safety certification