Philips

Technical Consultant – Patient Monitoring

Philips

full-time

Posted on:

Location Type: Hybrid

Location: Rochester • New York • United States

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Salary

💰 $32 - $49 per hour

Job Level

Junior

About the role

  • Responsible for customer relationship management through effective application of technical knowledge
  • Install/implement, service, test, and troubleshoot complex solutions on IT networks
  • Provide technical recommendations based on customer requirements
  • Support transition to customer solutions focused operating model
  • Drive continuous improvement of implementation methodology and service offerings
  • Collaborate with diverse team members including clinical, sales, and service partners
  • Coordinate project resources and tasks
  • Perform all administrative duties within established regulatory requirements
  • Install complex systems comprised of IT infrastructure and patient monitoring equipment
  • Diagnose and resolve electronic, networking, and mechanical problems

Requirements

  • 1+ year of professional working experience in the IT technologies or electronics industry
  • Preferred experience with patient monitoring, telemetry units, ventilators, and defibrillators
  • Network configuration and/or troubleshooting experience
  • Cisco Certified Network Associate (CCNA) certification (required to obtain within 6 months from beginning of employment)
  • Bachelor’s degree in computer science, electronics, biomedical, or related disciplines or equivalent combination of education and experience
  • Ability to work flexible hours including overtime, weekends, and on-call rotations
  • Must be able to comply with requirements for working in clinical and non-clinical environments.
Benefits
  • Field service incentive bonus plans
  • On-call pay
  • Company fleet/car
  • Training
  • Advancement opportunities
  • Generous PTO
  • 401k (up to 7% match)
  • HSA (with company contribution)
  • Stock purchase plan
  • Education reimbursement

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
network configurationtroubleshootingtechnical recommendationsinstallationservicetestingdiagnosingresolving electronic problemsresolving networking problemsresolving mechanical problems
Soft skills
customer relationship managementcollaborationproject coordinationcontinuous improvementflexibilityadministrative duties compliance
Certifications
Cisco Certified Network Associate (CCNA)