Technical Consultant – Patient Monitoring
Philips
full-time
Posted on:
Location Type: Hybrid
Location: Columbus • Ohio • United States
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Salary
💰 $28 - $44 per hour
Job Level
About the role
- Provide technical recommendations that best suit the environment based on customer requirements.
- Support the transition from a break fix operating model to a customer solutions focused operating model.
- Drive continuous improvement of implementation methodology and service offerings.
- Actively participate as a member of the regional work team, collaborating with a diverse team of internal and external resources including clinical, sales, and service partners.
- Coordinate project resources and tasks, enabling team members to focus on customer deliverables.
- Perform all administrative duties within established Philips, State, and Federal regulatory requirements and timeframes.
- Adhere to established training, quality, and safety requirements.
- Install complex, multi-phased systems in both clinical and non-clinical environments.
- Provide a technical review of system configuration to ensure viability of system performance during implementations.
Requirements
- 1+ year of professional working experience in the IT technologies or electronics industry, preferably in a field or hospital-based service environment.
- Experience with patient monitoring, telemetry units, ventilators, and defibrillators highly preferred.
- Skills include network configuration and/or troubleshooting experience.
- Cisco Certified Network Associate (CCNA) certification (or required to obtain within 6 months from beginning of employment).
- Bachelor’s degree in computer science, electronics, biomedical, or other related disciplines or equivalent combination of education and above listed experience.
- Able to successfully perform the minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Field Service position.
Benefits
- field service incentive bonus plans
- on-call pay
- company fleet/car
- training
- advancement opportunities
- comprehensive Philips Total Rewards benefits program which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
network configurationtroubleshootingsystem configurationimplementation methodologyservice offeringspatient monitoringtelemetry unitsventilatorsdefibrillators
Soft skills
collaborationproject coordinationcontinuous improvementadministrative dutiescustomer focus
Certifications
Cisco Certified Network Associate (CCNA)Bachelor’s degree in computer scienceBachelor’s degree in electronicsBachelor’s degree in biomedical