Phigenics

Associate Account Manager, Water Management

Phigenics

full-time

Posted on:

Location Type: Hybrid

Location: Los Angeles • California • United States

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About the role

  • As an integral part of the Go-to-Market Team, the Associate Account Manager (AAM) is charged with owning/maintaining/growing existing business and delivering the scope of work for existing clients.
  • The role includes ensuring high customer retention and satisfaction for existing customers.
  • The AAM will also support enterprise sales.
  • Delivering on the scope of work sold.
  • Leading water management teams on development, facilitation, and reassessments.
  • Obtaining contract renewals and purchase orders.
  • Conducting annual business reviews.
  • Increasing Revenue on Existing Client Accounts: Expansion-selling & cross-selling.

Requirements

  • A minimum of a bachelor’s degree is required.
  • A STEM degree is preferred but not required.
  • Direct experience with our Sales processes, demonstrating an understanding of our processes, products, and markets.
  • Strong interpersonal skills and “EQ” to work with Regional and ES sales teams and client counterparts.
  • Solid understanding of our service delivery processes (PASL, PhiAnalytics, Operations, etc.).
  • Keen awareness and understanding of the client life cycle (i.e. when is the best time to introduce new products and services).
Benefits
  • Opportunities for Development: This role offers the opportunity to significantly impact our sales operations and contribute to our organization's success.
  • Commitment to continuous learning and improvement via structured training directed by the Senior Director of Account Management.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Sales processesService delivery processesExpansion-sellingCross-sellingContract renewalsBusiness reviews
Soft Skills
Interpersonal skillsEmotional intelligenceCustomer retentionCustomer satisfactionTeam leadership
Certifications
Bachelor's degreeSTEM degree