Pharmacy2U Ltd

E-Commerce Director

Pharmacy2U Ltd

full-time

Posted on:

Location Type: Hybrid

Location: Leeds • United Kingdom

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Job Level

Lead

About the role

  • We're looking for a dynamic, experienced, and patient-focused Ecommerce Director to lead the next phase of our digital growth. This is an exciting leadership opportunity to drive commercial growth, innovation, shape our strategic roadmap, and continue delivering exceptional online experiences for our patients. This role oversees:
  • Digital Commercial Leadership
  • Website & Conversion Growth
  • Customer Experience & Journey Management
  • Digital Marketing Collaboration
  • Technology & Data Strategy
  • Operational Excellence
  • Leadership & Stakeholder Management

Requirements

  • - Proven experience in a senior eCommerce leadership role, ideally within a D2C, retail, travel or digital services environment.
  • - Strong understanding of eCommerce platforms, customer journeys, and conversion strategies.
  • - Hands-on experience in UX/UI best practices, CRO, SEO, and site personalisation.
  • - Proficient with web analytics tools (e.g. GA360, Tag Manager, CRO and personalisation) and eCommerce KPIs.
  • - Proven experience in leading ecommerce product function, from strategy to execution, generating business value from roadmaps
  • - Commercially driven, data-literate, and patient-focused with a passion for digital innovation.
  • - Personable and collaborative with proven stakeholder management and leadership skills.
  • - Organised with strong attention to detail
  • - Strong written and verbal communication skills
  • - Be an exceptional and inspirational leader, building team culture, enjoyable working environment and talent development
Benefits
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Applicant Tracking System Keywords

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Hard Skills & Tools
eCommerce leadershipcustomer journey managementconversion rate optimization (CRO)search engine optimization (SEO)UX/UI best practicesweb analyticseCommerce KPIsdigital marketingdata strategyoperational excellence
Soft Skills
leadershipstakeholder managementcollaborationattention to detailwritten communicationverbal communicationteam culture buildingtalent developmentpatient-focusedcommercially driven