PGA National Resort

Director

• Responsible for providing support, oversight and technical guidance to the resort
• Oversee technical projects in alignment with organizational goals
• Communicate effectively with internal team, guests and vendors
• Build effective teams by coaching and developing others
• Provide support and troubleshoot Office 365
• Serve as point of escalation for vendor and property users
• Work with teams to resolve support issues and maintain optimum service levels
• Understand property technology systems
• Understand and troubleshoot networking issues
• Work with internal teams, vendors and the field to implement solutions
• Run monthly IT Steering Committee Meeting
• Provide oversight and support to management with respect to annual budgets

Director of IT

Sales

• The Leisure Sales Director is responsible for driving transient revenue growth through strategic partnerships with travel advisors, consortia, corporate and negotiated accounts, and wholesale channels.
• Develop relationships with local corporations to increase transient revenue from corporate and negotiated accounts.
• Set and negotiate rates for special corporate, Preferred, and local volume negotiated accounts with support from Revenue Management, DOSM and/or Home Office Team.
• Develop and execute sales strategies to support revenue objectives of the resort.
• Generate leads; respond to all customer inquiries and requests for pricing in a timely manner.
• Establish and maintain relationships with industry influencers and key strategic partners.
• Host and direct on-property FAM Trips, Site Inspections and Educational Tours.

Director of IT

Director of Luxury Leisure Sales