Director, Patient Services Launch Product Support, Oncology
Pfizer
full-time
Posted on:
Location Type: Hybrid
Location: New York City • Illinois • New York • United States
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Salary
💰 $176,600 - $282,900 per year
Job Level
About the role
- Responsible for the development of patient services strategy and programmatic design for Pfizer’s upcoming launch products in Oncology
- Establish the patient services program strategy for elements across the patient journey, including overall program strategy and design, copay/affordability support, hub support/operations, and external landscape monitoring
- Develop and execute the strategy for patient services programs in new product launches for Pfizer’s Oncology Business Unit
- Represent PPS as the subject matter expert for Oncology product launch teams
- Lead development of pre- and post-launch to plan, execute, and operationalize patient support programs
- Serve as the interface for Patient Services teams and product launch partners
- Support the creation and implementation of tools that simplify and accelerate the quality and timeliness of launch preparation
- Ensure program launch is done with proper monitoring, auditing, and quality assurance of patient support programs and services
- Track brand needs, economics, strategies, timelines, and priorities while staying abreast of therapeutic area trends
- Manage and optimize PPS spend at the brand-level
- Proactively establish strong internal and external relationships across various teams
Requirements
- Bachelor’s degree required; advanced degree (MBA, MPH, etc.) preferred
- 8 + years’ experience in Biopharma Patient Services Strategy / Operations / Program Management, Strategy / Management Consulting, or related area required
- Experience supporting product launches in Oncology ; relevant experience and understanding of requirements associated with buy-and-bill products is preferred
- Strong enterprise thinking, strategic planning, and financial acumen, with a data-driven mindset and the ability to connect broader organizational goals to BU -specific strategies
- Extensive cross-functional leadership and stakeholder management experience
- Depth in portfolio strategy, with a proven ability to identify opportunities, anticipate challenges, and guide decision-making at scale
- Exceptional written and verbal communication skills, and prior experience in presenting to functional leaders.
- Ability to receive and implement direction from senior colleagues to achieve meaningful outcomes and create business impact.
- Commitment to receiving development and coaching from leadership
Benefits
- 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution
- Paid vacation
- Holiday and personal days
- Paid caregiver/parental and medical leave
- Health benefits to include medical, prescription drug, dental and vision coverage
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Biopharma Patient Services StrategyProgram ManagementOncology product launchesFinancial acumenData-driven mindsetPortfolio strategyStakeholder managementQuality assuranceMonitoring and auditingStrategic planning
Soft Skills
Enterprise thinkingCross-functional leadershipExceptional communication skillsAbility to implement directionRelationship buildingAnticipating challengesDecision-makingCoaching commitmentPresenting to leadersConnecting organizational goals
Certifications
Bachelor’s degreeMBAMPH