Pfizer

Director, Global Change Management

Pfizer

full-time

Posted on:

Location Type: Hybrid

Location: New York City • Illinois • New York • United States

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Salary

💰 $176,600 - $282,900 per year

Job Level

Lead

About the role

  • Lead the design and execution of change strategies to enable successful adoption of the CMO programs including CRM (CFC and Marketing) programs.
  • Ensure smooth transitions to new ways of working, drive stakeholder engagement, and foster a culture of change readiness across global, regional, and local teams.
  • Develop and execute a global change orchestration strategy for CRM (Marketing and CFC) platforms aligned to program objectives.
  • Define the change roadmap aligned with global commercial excellence and program objectives.
  • Conduct comprehensive change impact assessments to identify potential risks and resistance points related to system or software deployments.
  • Serve as the strategic liaison between global, regional teams, and local markets to ensure alignment on change plans, rollout timing, and dependencies.

Requirements

  • BS/BA Required
  • 8+ years of commercial industry experience or equivalent experience.
  • Strong knowledge of formal change management methodologies and tools (e.g., Lewin's 3-Step Model, Prosci ADKAR, Kotter's 8-Step Model, ITIL framework) and practical experience applying them to deployment projects.
  • Proven and dedicated change management experience (3-5 years) in change management roles, with firsthand experience managing complex deployments.
  • Ability to develop change management strategy without dependency on external consultants.
  • Strategic and pragmatic – able to translate global vision into actionable, market-level impact.
  • Systems thinker – understands interdependencies between people, process, data, and technology.
  • Demonstrated history leading business transformation and innovation across functions.
  • Excellent communication, negotiation, and influencing skills, with the ability to articulate technical details to non-technical stakeholders and manage diverse stakeholder expectations.
  • Global leadership experience includes leading complex projects and people in a matrixed environment.
Benefits
  • Health benefits to include medical, prescription drug, dental and vision coverage.
  • 401(k) plan with Pfizer Matching Contributions.
  • Additional Pfizer Retirement Savings Contribution.
  • Paid vacation, holiday and personal days.
  • Paid caregiver/parental and medical leave.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
change management methodologiesLewin's 3-Step ModelProsci ADKARKotter's 8-Step ModelITIL frameworkchange management strategychange impact assessmentsdeployment projectsbusiness transformationinnovation
Soft Skills
stakeholder engagementcommunication skillsnegotiation skillsinfluencing skillsstrategic thinkingpragmatic approachsystems thinkingleadershipcollaborationadaptability