Director, Patient Services I&I
Pfizer
full-time
Posted on:
Location Type: Hybrid
Location: New York City • New York • Pennsylvania • United States
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Salary
💰 $176,600 - $282,900 per year
Job Level
About the role
- Lead and/or support specific initiatives in the development, implementation, and maintenance of Patient Access/Hub services
- Serve as the subject matter expert to lead the development, innovation, execution, and evolution of the PDPA Hub and patient support program strategies
- Lead and support the development of the access strategic and tactical plans for the Dermatology and other I&I brands
- Lead the execution and maintenance of patient access services
- Lead and manage the Hub/reimbursement services and vendor engagement
- Own budget development and management
- Negotiate and execute contracts with key third-party vendors
- Coordinate with Pfizer Patient Services and USMA colleagues on initiatives
- Leverage data and analytics to identify opportunities to improve all stages of the post Rx patient journey
Requirements
- Bachelor’s Degree minimum required; MBA or relevant graduate degree preferred
- 8+ years of pharmaceutical experience required
- Strong project management skills and experience
- A high attention to detail with a customer service orientation is highly desired
- Knowledge of Hubs and payer intermediaries for specialty products
- Understanding of reimbursement dynamics given multiple sites-of-care
Benefits
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Applicant Tracking System Keywords
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Hard Skills & Tools
project managementbudget managementcontract negotiationdata analyticspatient access servicesreimbursement servicesvendor engagementstrategic planningtactical planningpatient support program development
Soft Skills
attention to detailcustomer service orientationleadershipcommunicationcollaboration
Certifications
Bachelor's DegreeMBA