Develop metrics and analyze data to monitor operational performance in logistics
Design and maintain operational reporting, and prepare business case analyses to support continuous improvement initiatives
Analyze and compare information from multiple sources to identify cause‑and‑effect relationships
Drive or support corrective and preventative action investigations
Lead meetings with a variety of stakeholders to investigate and improve identified drivers of logistics performance
Oversee the development of shipment‑monitoring capabilities, both for tracking operational performance and for intervening in the event of in‑transit risks
Support the Global Command Center’s mission to enable product resilience in transit by partnering with cross‑functional teams to define and implement new risk‑management procedures
Provide guidance and lead/co-lead moderately complex projects, managing time and resources effectively, and apply skills and discipline knowledge to contribute to departmental work
Make decisions to resolve moderately complex problems, develop new options guided by policies in non-standard situations, and operate independently in ambiguous situations
Drive the execution and ongoing enhancement of standardized logistics processes and systems to fulfill customer needs, forecast resource requirements, and identify opportunities for improvement in logistics-related products, processes, or services
Foster collaboration and agreements among diverse teams, by designing and facilitating reviews of operational metric performance (visual management), and continuous improvement project pipeline (CI loop), enabled by data-backed insights
Design, develop, and deliver training programs and documentation, acting as the link between external logistics operations and internal operations

Requirements

Applicant must have a bachelor's degree with at least 4 years of experience; OR a master's degree with at least 2 years of experience; OR a PhD with 0+ years of experience; OR an associate's degree with 8 years of experience; OR a high school diploma (or equivalent) and 10 years of relevant experience
Significant experience in either logistics management, business intelligence, or operational performance management in a large global organization
Proficiency in system validation and the software development lifecycle
Strong analytical skills, including comfort with statistical interpretation, data modeling, and developing automated KPI dashboards
Excellent written and oral communication skills, including an ability to drive results with stakeholders at varying levels.
Good knowledge of Microsoft Office tools, particularly Excel, Word, and Outlook, as well as business intelligence and reporting software (e.g. Power BI, Tableau, etc.)

Benefits

Comprehensive and generous benefits and programs
401(k) plan with Pfizer Matching Contributions
Additional Pfizer Retirement Savings Contribution
Paid vacation
Holiday and personal days
Paid caregiver/parental and medical leave
Health benefits to include medical, prescription drug, dental and vision coverage

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data analysisoperational performance monitoringbusiness case analysisstatistical interpretationdata modelingKPI dashboard developmentsystem validationsoftware development lifecyclelogistics managementcontinuous improvement

Soft Skills

analytical skillscommunication skillscollaborationproblem-solvingproject managementstakeholder engagementtime managementresource managementleadershipfacilitation