IT Compliance Associate
Cross River
Cyber Security
Operations Documentation and Process Consultant
Personified
contract
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteSalary
💰 $50 - $60 per hour
Job Level
Mid-LevelSenior
Tech Stack
Cyber Security
About the role
- Audit and evaluate current internal documentation across departments
- Develop clear, standardized SOPs in collaboration with key stakeholders
- Identify gaps in process documentation and recommend improvements
- Work directly with department leads to understand workflows and translate them into structured documentation
- Create and implement a scalable reporting structure to surface team outputs, performance, and priorities
- Ensure documentation is consistent, accessible, and aligned with company goals and compliance standards
- Recommend tools, templates, and systems to maintain long-term documentation hygiene
Requirements
- 3-5 years of experience in documentation, process consulting, or operations (contract or in-house)
- Proven ability to create SOPs, internal documentation, and cross-department reporting tools
- Strong communication and collaboration skills, especially with leadership and technical teams
- Experience working in cybersecurity, SaaS, or highly regulated industries preferred
- Proficiency with documentation platforms (e.g., Confluence, Notion, Google Workspace, etc.)
- Knowledge of reporting frameworks, OKRs/KPIs, and internal audit processes a plus
- Self-starter with a systems-thinking mindset and high attention to detail
