
People Operations Manager
PermitFlow
full-time
Posted on:
Location Type: Hybrid
Location: New York City • New York • United States
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Salary
💰 $140,000 - $170,000 per year
About the role
- Manage Daily People Operations: Serve as the primary point of contact for organizational people needs including payroll via our PEO & Global EOR, Rippling
- Employee Lifecycle Support: Handle all operational aspects of onboarding, offboarding, role changes, and leaves of absence (including parental leave and state-specific claims)
- Benefits Administration: Support annual benefits benchmarking and manage the open enrollment process to ensure our offerings remain competitive
- Support Performance, Compensation, and Retention: Work with leadership during the annual performance review cycle, conduct compensation benchmarking analysis, and programs focused on employee retention and engagement
- Immigration: Support employees on visa with transfers, renewals, and engagement with immigration counsel
- Serve as a trusted day-to-day resource for employees and managers, handling questions with care, clarity, and discretion
Requirements
- 5+ years of progressive People experience in growth stage tech, with a solid understanding of compliance regulations in California and New York, leave management, payroll, and benefits administration
- Proficiency with modern HR tools. We use Rippling (PEO), Lattice (Performance Management), Ashby (ATS), to name a few
- Ability to work both tactically and strategically to meet the needs of the business
- Strong interpersonal and communication skills and able to build relationships and trust at all levels of the organization
- Love of IRL Work: You'll work onsite from 9-6, MWF. You will help foster a vibrant in-person work culture in our New York Office
Benefits
- Competitive salary and meaningful equity in a high-growth company
- Comprehensive medical, dental, and vision coverage
- Flexible PTO and paid family leave
- Home office & equipment stipend
- Hybrid NYC office culture (3 days in-office/week) with direct access to leadership
- In-Office Lunch & Dinner Provided
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
payrollonboardingoffboardingbenefits administrationperformance managementcompensation benchmarkingemployee retentionleave managementvisa supportcompliance regulations
Soft Skills
interpersonal skillscommunication skillsrelationship buildingtrust buildingstrategic thinkingtactical executiondiscretioncareclarity