Field Service Engineer – Oklahoma City
PerkinElmer
full-time
Posted on:
Location Type: Remote
Location: Oklahoma • United States
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Salary
💰 $59,200 - $79,000 per year
About the role
- Provide highly visible customer support through on-site installation, diagnosis, troubleshooting, service, and repair of complex equipment and systems
- Instruct customers in the operation and maintenance of the system
- Serve as company liaison with customer on administrative and technical matters for assigned projects
- Perform installations, maintenance, validations, and repairs while ensuring compliance with PerkinElmer’s service standards and key performance indicators
- Engage with customers to understand their analytical workflows and tailor service offerings, including training, support, and upgrades
- Maintain assigned assets, including tools, test equipment (MTE), telecommunication equipment, and service parts inventory
- Enhance product quality by proactively reporting improvement opportunities
- Attend higher level certification through participation in company sponsored training & development offerings
- Complete all administrative tasks, including time reporting and assigned training
Requirements
- BA Bachelor Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 3 years direct experience with repair of laboratory equipment OR Associate Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 5 years direct experience with repair of laboratory equipment OR High School Diploma plus 7+ years direct experience with repair of laboratory equipment
- Valid driver’s license and safe motor vehicle operation
- Detailed knowledge of analytical equipment, laboratory environment, and/or instrument control software
- Knowledge of laboratory safety practices as defined by the Company and/or the customer’s site safety code
- Ability to travel by air, vehicle and/or other means of transportation as business requires, typically up to 50% of the time
- Outstanding interpersonal, written, and verbal skills, demonstrating the ability to communicate information clearly and accurately
- Technical critical thinking skills and attention to detail.
- MS Office skills: Outlook, PowerPoint, Word.
Benefits
- Health insurance
- 401(k) matching
- Professional development opportunities
- Company-provided car, laptop, and phone
- Paid time off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
repair of laboratory equipmentinstallationdiagnosistroubleshootingservicemaintenancevalidationanalytical equipmentinstrument control softwarelaboratory safety practices
Soft Skills
interpersonal skillswritten communicationverbal communicationtechnical critical thinkingattention to detail
Certifications
BA Bachelor DegreeAssociate DegreeHigh School Diplomavalid driver’s license