Perforce Software

Technical Support Engineer 2 – Puppet

Perforce Software

full-time

Posted on:

Location Type: Hybrid

Location: Pune • India

Visit company website

Explore more

✨ AI Apply
Apply

Tech Stack

Puppet

About the role

  • Work with customers to solve system, application, and infrastructure problems
  • Provide solutions that help customers deliver software faster and more reliably
  • Collaborate closely with Professional Services, Sales, Engineering, and Product teams to drive customer success
  • Be on the leading edge of automation trends and understand how companies approach automation

Requirements

  • Bachelor's Degree in (CS/IT/Eng/ITSec) or equivalent experience
  • 5+ years of experience & related education
  • Highly proficient System Administration knowledge.
  • Advanced understanding of software automation and DevOps systems.
  • Awareness and understanding of related emerging technologies and practices.
  • Excitement about working with the Puppet Enterprise and Open-Source community
  • Demonstrated experience with clients and internal resources in face-to-face, telephone, and virtual meetings and the ability to work and interact as a member of a group or team
  • Requires logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
  • Applicants with Puppet Certification are a plus
  • Excellent problem-solving, interpersonal and customer service skills
  • Ability to work in a team environment and contribute ideas and improvements
  • Strong written and verbal communication skills
  • Organized, detail-oriented, and dedicated to quality work
  • The role is based in the Perforce office in central Pune and requires a hybrid working pattern of three days per week, along with EMEA-hour coverage.
Benefits
  • Professional development opportunities
  • Hybrid working pattern of three days per week
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
System Administrationsoftware automationDevOpsPuppet Enterpriseemerging technologiesproblem-solving
Soft Skills
interpersonal skillscustomer service skillsteamworkwritten communicationverbal communicationorganizational skillsdetail-orienteddedication to quality work
Certifications
Puppet Certification