Pepperstone

Client Partner

• Developing and nurturing relationships with premium clients through multiple channels to support continued trading activity.
• Using industry networks and external channels to deepen relationships and drive referrals and funding.
• Securing and onboarding premium clients by demonstrating differentiated market knowledge, client experience, and service excellence.
• Achieving sales and retention targets.
• Acting as a trusted adviser, providing general advice on markets, trading strategies, risk management, and key market events.
• Sharing market analysis and trade opportunities to maintain client engagement.
• Planning and executing client events, including premium quarterly events from conferences to luxury and sporting experiences.
• Collaborating cross‑functionally with marketing, operations, risk, and development teams to support client needs and internal projects.
• Meeting clients in person and representing Pepperstone at premium events across LATAM.

Premium Client Manager

Affiliate Manager

• Work with the Senior P&C Lead to ensure consistency in approach to organizational design/succession planning, change management, leadership, and talent management
• Assist with and actively support P&C global initiatives and EMEA/LATAM events
• Monitor the onboarding and offboarding journeys of new and departing team members and gather data to feed back to managers to prevent attrition
• Anticipate and prevent potential employee relations risks
• Ensure a high level of confidentiality and record accurate timely data and documentation
• Review, refresh, create quality and accurate written documentation including policies, letter/guide templates, manager resources, reports, presentations, Slack communications and social media posts, etc. as required
• Facilitate and present information sessions to team members as required
• Undertake timely initiatives or ad hoc projects which progress the P&C function, Pepperstone brand or employee experience
• Be a proactive brand ambassador of Pepperstone, internally and externally
• Be the P&C lead on projects with support
• Support the Senior P&C Lead – EMEA/LATAM with tasks and initiatives
• Undertake reporting and share with stakeholders as required
• Partner closely with key groups and leaders fostering strong, productive relationships
• Inform and influence leaders with data to enhance operational decision making and business outcomes
• Act as a coach for leaders, and assist with general inquiries from team members
• Support talent and hiring, working with hiring managers and the Talent Acquisition team
• Work closely with the wider P&C team on global cyclical initiatives (performance, remuneration, engagement, etc.), ensuring a consistent approach for the Pepperstone employee experience

Junior P&C Partner

Risk

• Support the design and implementation of data-driven quantitative strategies within a fast-paced brokerage trading environment
• Assisting in the preparation of risk reports and analyses for the Head of Market Risk, General Manager – Operations, Risk and Analytics, Senior Management, and other stakeholders
• Research, develop, and back-test quantitative models for pricing, hedging, and risk management across multiple asset classes, including FX, metals, crypto, energies, and equities
• Develop, test, and maintain internal tools that automate trading operations and improve team efficiency
• Monitor the performance of live models and systems, proactively identifying issues and implementing enhancements to optimize results
• Supporting the monitoring of the group’s overall market risk to ensure adherence to risk limits
• Collaborating with senior team members to contribute to the management and reduction of group risk through financial instruments
• Highlighting potential issues or risks to the Head of Operations, Head of Market Risk, or global compliance functions for review and resolution
• Aiding with the monitoring of back-end pricing systems and infrastructure to ensure smooth operations
• Conducting research and contributing to analyses of Pepperstone’s pricing and competitor offerings, while suggesting potential improvements or opportunities
• Assisting in reviewing potential new products and conducting market research to inform decision-making
• Supporting clear and transparent communication with stakeholders regarding products, market events, and risks. Helping to identify and escalate potential cases of market abuse or malicious trading activities to the compliance team
• Assisting in the assessment of client trading activities to support effective risk management decisions and counterparty allocation
• Working closely with senior team members on tasks such as best execution reporting, trade reporting, and fulfilling other regulator requirements

Junior Quant Market Risk Analyst

Data Scientist

• Lead and execute the enterprise data strategy and roadmap ensuring strong alignment to business goals.
• Evolve our data architecture from warehouse to lakehouse and beyond enabling scalable modern and future ready platforms.
• Drive the organisation’s shift toward data product ownership stewardship and data driven decision making.
• Build coach and inspire global teams across data engineering data platforms data systems and governance.
• Oversee and modernise data infrastructure tools and systems transitioning from legacy technologies to next generation solutions.
• Partner closely with senior leaders across the business translating complex data initiatives into clear compelling business narratives.
• Collaborate with AI business analytics and BI teams to strengthen foundational analytics and support enterprise wide insight generation.
• Ensure robust data governance regulatory compliance and alignment with our data protection obligations.
• Champion data literacy and foster a culture of curiosity engagement and continuous learning.
• Play an active leadership role in the broader technology organisation modelling Pepperstone’s values and leadership behaviours.

Head of Data Platforms – Engineering

Marketing

• Lead end-to-end campaign strategy, planning, and execution across key markets
• Shape product positioning, value props, and messaging across the lifecycle
• Lead GTM plans for new launches and feature releases
• Create product briefs and customer‑focused narratives
• Drive consistent product storytelling across campaigns, CRM, website, and paid channels
• Build integrated digital campaign plans aligned to growth goals
• Turn commercial objectives into clear marketing strategies
• Oversee campaign execution end‑to‑end with performance, content, social, CRM, and creative teams
• Optimise using data, insights, and testing
• Ensure all activity meets financial services compliance and brand standards
• Partner with product, UX/UI, and engineering to improve website performance and conversion
• Support landing pages, CRO initiatives, and campaign integration
• Use analytics to understand traffic, behaviour, and funnel performance
• Work closely with senior leaders across global teams
• Manage external agencies and evaluate performance
• Present plans, insights, and recommendations confidently
• Define KPIs and success metrics
• Analyse campaign outcomes and provide clear, actionable recommendations

Senior Marketing Manager – Maternity Cover

Product Manager

• Lead initiatives across client onboarding and account/profile management.
• Develop and execute streamlined onboarding and account management that drives higher conversion and enables cross‑sell opportunities.
• Own the end‑to‑end onboarding and account conversion funnel, acting as the SME for performance, drop‑offs, approvals, and customer outcomes.
• Identify opportunities, ideate solutions, and lead discovery → design → delivery for new features and enhancements across onboarding and post‑onboarding account settings.
• Prioritise work using a balanced view of customer feedback, funnel analytics, commercial goals, risk/compliance needs, and industry best practice.
• Deliver continuous optimisation of onboarding flows while contributing to a best‑in‑class platform that scales consistently across global markets.
• Partner with Compliance, Risk, Operations, and Customer Support to design experiences that meet regulatory obligations and improve decision quality, including manual review workflows (queue efficiency, SLAs, exception handling, rework reduction).
• Collaborate with UX, Research, and Analytics to run research and usability testing, validate hypotheses, and ensure customer‑centric outcomes.
• Work closely with Engineering to translate problems into clear requirements, ship iteratively, and maintain high‑quality execution.
• Engage directly with customers and frontline teams to understand real‑world needs, pain points, and operational constraints.