Pepperstone

DevOps Engineer

• Manage and optimize our cloud infrastructure in AWS with an emphasis on scalability, cost efficiency and security
• Plan, execute, and automate application deployments to ensure smooth, zero-downtime releases across environments
• Develop and maintain infrastructure as code (Terraform, CloudFormation, Ansible, etc.)
• Implement and oversee monitoring, logging, and alerting systems to ensure high availability and performance
• Support containerization and orchestration technologies (Docker, Kubernetes, ECS, etc.)
• Collaborate with engineering teams to improve release processes and reduce time-to-production
• Drive best practices for system reliability, security, and compliance
• Troubleshoot production issues, perform root cause analysis, and implement long-term fixes

QA Engineer

• Define, support, and maintain quality assurance processes using industry best practices
• Take ownership of test planning and execution across functional and non-functional areas
• Collaborate with product owners, business analysts, and engineering teams
• Design, maintain, and execute comprehensive test cases and test scenarios for web and API-based applications
• Perform exploratory, regression, integration, and user acceptance testing
• Lead defect reporting, triage, and root-cause analysis
• Participate in Agile ceremonies and provide quality insights during backlog refinement, planning, and retrospectives
• Contribute to the improvement of software development lifecycle processes with a focus on quality outcomes and risk reduction
• Collaborate with automation engineers to identify automation opportunities

Senior QA Analyst

Backend Engineer

• Architect, develop, and optimize ultra-low-latency, fault-tolerant trading applications in Java.
• Implement multithreading, concurrency models, and JVM performance tuning to maximize execution speed.
• Develop and optimize low-latency, high-throughput trading applications using Java (Core, Multithreading, Concurrency, JVM Performance Tuning).
• Ensure system resilience, fault tolerance, and high availability under extreme market conditions.
• Mentor and guide junior and mid-level developers in best practices, coding standards, and system design.
• Collaborate with DevOps teams to implement CI/CD pipelines and cloud-based trading infrastructure (AWS, Kubernetes, Docker, Terraform).

Senior Software Engineer – Java

Analyst

• Gather, document, and validate business requirements for trading products, market access, risk controls, and reporting systems.
• Translate high-level trading strategies and business needs into detailed functional and technical specifications.
• Eliminate ambiguities between teams by maintaining a clear and structured requirements backlog.
• Map and document end-to-end trading workflows (order capture, routing, execution reporting, settlement).
• Analyze system dependencies, data models, and integration points across front-office, risk, and back-office systems.
• Support solution design discussions, ensuring alignment of functional requirements and technical implementation.
• Define acceptance criteria and create test plans for new features and system enhancements.
• Participate in UAT (User Acceptance Testing) and regression testing for critical releases.
• Validate data integrity across trading components (order books, positions, reconciliations).
• Collaborate with DevOps, DBAs, and developers to troubleshoot production incidents related to trading workflows.
• Provide root-cause analysis documentation and support incident post-mortems.
• Ensure operational readiness and smooth onboarding of new system changes to production.
• Serve as the primary liaison between business users (trading desks, compliance, risk) and technology teams.
• Present solution proposals and status updates to stakeholders in business-friendly language.

System Analyst

Compliance

• Reporting directly to the Head of Compliance – UK
• Driving a strong compliance culture through the day to day management of Pepperstone Limited’s regulatory compliance framework
• Managing a broad variety of duties, including the compliance monitoring plan, all aspects of the AML/CTF program, regulatory change implementation, involvement in projects, supervision of staff and more.
• Working closely with commercial stakeholders ensuring a pragmatic, responsive and commercially minded approach aligned to the organization’s strategic objectives.
• Collaborating with the Global Compliance Team to develop shared initiatives and embed and maintain a compliance focused culture across Pepperstone’s global business.
• Overseeing the timely completion of the UK Compliance Monitoring Program.
• Drafting, implementing, monitoring and reviewing compliance policies and procedures, and maintaining associated compliance registers.
• Keeping up to date with new or changing regulatory requirements that may impact Pepperstone’s operations and working with senior stakeholders to implement changes.
• Managing and coordinating compliance educational material and providing training sessions.
• Assisting the Head of Compliance in handling enquiries from regulatory authorities and maintaining associated registers.
• Overseeing the local client complaint handling procedures and providing input into resolution processes.
• Demonstrating proactive leadership through coaching and providing guidance in meeting key regulatory obligations.

Compliance Manager

Data Analyst

• Support Business (Product, Marketing and Commercial) functions to understand more about client and partner behaviour through recurring and ad-hoc investigations
• Extract, process, and manage data from various sources using dbt, ensuring high data quality, reliability, and consistency for downstream analysis.
• Analyse sales performance, client acquisition funnels, and retention metrics to identify trends and opportunities for improvement.
• Collaborate with Business Development teams to define data requirements and provide analytical insights for strategic initiatives.
• Develop and maintain dashboards and reports to monitor KPIs such as conversion rates, client lifetime value, and revenue growth.
• Conduct A/B testing and evaluate the impact of business changes on KPIs such as conversion, retention, and trading volume.
• Conduct segmentation and clustering analysis to identify high-value client groups and optimize targeting strategies.
• Perform ad-hoc analysis to support pricing strategies, campaign effectiveness, and partnership evaluations.
• Present actionable insights and recommendations to senior stakeholders to support commercial decision-making.

Full-stack Engineer

• Lead and mentor a team of 6–8 engineers, providing technical direction, guidance, and regular feedback.
• Own the delivery of high-quality payments features built with React, Go, and modern tooling.
• Make architectural and design decisions to ensure long-term maintainability, scalability, and performance.
• Collaborate closely with product managers, UX designers, QA, and platform engineers to align on priorities and deliver value.
• Drive agile execution within your team, including planning, estimation, standups, refinements, retrospectives, and delivery tracking.
• Support team members' professional growth through coaching, structured feedback, and development planning.
• Maintain high standards of code quality, testing, and automation.
• Serve as the technical escalation point, unblocking issues and enabling fast, effective delivery.
• Partner with business analysts and UX to clarify requirements, raise risks, and contribute ideas to improve solutions.
• Drive goal setting and career progression for your squad.
• Provide On-call support for our Payments service

Engineering Team Lead

Sales

• Provide ongoing and BAU administrative support for the Salesforce platform, including user management, data maintenance, and system configuration.
• Provide timely and effective technical support to end-users, resolving issues and answering enquiries.
• As well as working closely with your regional business users, contribute to global initiatives and participate in global roster to support other regions as an escalation point.
• Implement and maintain security settings, user roles, and profiles to ensure data integrity and compliance.
• Assist in the development and maintenance of Salesforce documentation, including process flows, configuration guides, and training materials.
• Contribute to the implementation and enforcement of best practices for Salesforce administration, change management, and data governance.
• Support the execution of platform upgrades, patches, and releases under the guidance of the Global Admin Lead.
• Troubleshoot and resolve user issues and errors, escalating complex problems as needed.
• Assist in the creation and management of reports, dashboards, and workflows to support business needs.
• Collaborate with other team members and stakeholders to understand requirements and implement solutions within the Salesforce platform.
• Stay up-to-date with Salesforce updates, new features, and best practices to share insight and knowledge with the team.
• Contribute to the ongoing optimisation and improvement of the Salesforce environment.
• Complete regular internal system audits and prepare for upgrades.
• Implement and maintain data backup and recovery procedures.
• Provide assistance, guidance and assist in training new and experienced end-users to grow the Salesforce.com skill set across the global organisation.
• Ensure regulatory compliance and data integrity is always maintained.

Salesforce Administrator

Business Intelligence Analyst

• Creating and maintaining accurate reports and interactive dashboards to facilitate effective day-to-day decision-making for stakeholders across various departments
• Design and implement visualisations that clearly communicate key performance indicators (KPIs) and trends, enabling stakeholders at all levels to quickly grasp critical information
• Equip stakeholders with insights into departmental, team and individual operational performance through in-depth data analysis.
• Translate complex business questions into clear data and analysis requirements, ensuring reports address specific business needs.
• Document all reports, metrics, calculations, and data sources thoroughly, ensuring knowledge transfer and maintaining clear lineage
• Review and validate source data and escalate discrepancies where appropriate

Reporting Analyst

Business Analyst

• Support Agile teams in delivering high-quality business solutions for key stakeholders within Pepperstone.
• Engage with stakeholders, users, vendors, and subject matter experts to identify, develop, document, and validate detailed requirements (user stories, acceptance criteria, process maps, data models), demonstrating Agile behaviours across our client onboarding lifecycle, from sign-up to first trade.
• Provide ongoing reporting and updates to both business and technical stakeholders regarding requirements and proposed solutions.
• Consult with the business and product managers to shape the product backlog, using Agile practices to prioritise based on business value.
• Collaborate with product managers and initiative owners to support the development of business cases.
• Provide multi-disciplinary teams with clarity on epics, user stories, business-driven acceptance criteria, and test cases.
• Assist with the elaboration of user stories and requirements, supporting team members as needed.
• Proactively support the uplift of Agile practices and foster a culture of continual improvement.
• Assist with the planning of demos and product/system testing.
• Participate in and facilitate (where required) relevant Agile ceremonies and rituals: Backlog Refinement, Daily Stand-up, Iteration/Release Planning, Showcases/Sprint Review, Retrospectives, Workshops, etc.
• Participate in the creation of low or high-fidelity prototypes.
• Support testing and validation of Salesforce features, including UAT and regression testing.
• Stay informed on Salesforce platform updates and assess their impact on business processes.

Senior Business Analyst – Salesforce

Operations

• Manage and administer client trading platforms, including MT4, MT5, cTrader, and Pepperstone's in-house trading platform.
• Supervise internal dealing infrastructure to ensure flawless execution, accurate pricing, and effective hedging mechanisms, including liquidity aggregators and proprietary trading infrastructure.
• Monitor critical systems (Trading Systems, Proxy servers, Windows servers, Aggregators, Pricing Engine, Third-party plugins) to detect and address issues proactively.
• Conduct regular health and performance checks on all trading platforms and systems.
• Perform audits on trading platform systems and software to identify and rectify vulnerabilities or discrepancies.
• Address Operations tickets and requests promptly with business sensitivity and urgency.
• Manage processes related to corporate actions, swaps, and other daily operational tasks.
• Investigate trade-related issues, identifying and resolving discrepancies or problems.
• Monitor pricing closely and resolve pricing issues.
• Manage escalations and maintain relationships with internal stakeholders, external vendors, and service providers.
• Support regulatory reporting initiatives (transaction reporting, best execution, market abuse surveillance).