People Solutions Center

Sales

• Build and maintain long-term relationships with residential, commercial, and municipal clients
• Conduct on-site property inspections and evaluate tree health and safety
• Diagnose tree and shrub health issues, pests, and diseases
• Develop professional arboricultural recommendations following ANSI standards
• Prepare accurate proposals and cost estimates for tree care services
• Present recommendations and educate clients on safe, professional tree care
• Partner closely with production crews to ensure successful project execution
• Attend networking events and business development functions to generate new opportunities
• Consistently achieve sales goals while delivering exceptional customer service

Sales Arborist, ISA Certified

Operations

• Serve as the primary point of contact for incoming customer calls and inquiries
• Manage high-volume phone and email communication with clients
• Schedule service appointments and coordinate technician calendars
• Dispatch crews and communicate schedule updates throughout the day
• Create, update, and maintain work orders
• Track project and service status to ensure timely completion
• Communicate proactively with customers regarding scheduling, delays, and service updates
• Support administrative functions including data entry, document management, and reporting
• Collaborate closely with field crews and leadership to ensure seamless operations
• Identify inefficiencies and help develop new processes, workflows, and best practices
• Maintain accurate records and ensure exceptional customer service at every touchpoint

Sales Arborist, ISA Certified

Operations Coordinator