Operations Coordinator

People Solutions Center

Operations Coordinator managing daily operations and communication for Soundview Landscape Irrigation. Ensuring project tracking and client communication in a remote role.

Posted 6/12/2026full-timeRemote • Washington • 🇺🇸 United StatesMid-LevelSenior💰 $29 - $33 per hourWebsite

About the role

Key responsibilities & impact

Serve as the primary point of contact for incoming customer calls and inquiries
Manage high-volume phone and email communication with clients
Schedule service appointments and coordinate technician calendars
Dispatch crews and communicate schedule updates throughout the day
Create, update, and maintain work orders
Track project and service status to ensure timely completion
Communicate proactively with customers regarding scheduling, delays, and service updates
Support administrative functions including data entry, document management, and reporting
Collaborate closely with field crews and leadership to ensure seamless operations
Identify inefficiencies and help develop new processes, workflows, and best practices
Maintain accurate records and ensure exceptional customer service at every touchpoint

Requirements

What you’ll need

3+ years of experience in administrative, office coordination, dispatching, scheduling, or customer service role
Experience supporting service-based industries such as landscaping, irrigation, construction, home services, HVAC, plumbing, electrical, or similar environments preferred
Strong ability to multitask and prioritize in a fast-paced setting
Exceptional communication and customer service skills
Highly organized with strong attention to detail
Comfortable managing multiple moving pieces simultaneously
Self-starter who works effectively with minimal supervision
Process-minded individual who enjoys creating structure and improving efficiency
Proficiency with Microsoft Office, Google Workspace, and business software systems

Benefits

Comp & perks

healthcare benefits
401K (3% match)
PTO
major holidays off

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data entrydocument managementreportingschedulingdispatchingwork order managementproject trackingprocess improvementworkflow developmentcustomer service

Soft Skills

multitaskingprioritizationcommunicationorganizationattention to detailself-starterefficiency improvementcollaborationproblem-solvingadaptability