Penn Information Systems & Computing

Operations

• Oversee department purchasing, including purchase orders and additional payments.
• Execute and review transactions to ensure accuracy, compliance, and timeliness.
• Advise team members on purchasing best practices and support competitive bidding processes.
• Lead the development, standardization, and ongoing refinement of operational systems and workflows.
• Establish and maintain tools such as Asana templates and shared calendars.
• Manage the administrative end-to-end hiring and onboarding processes.
• Oversee the administration of travel and reimbursement processes for external guests.
• Develop and maintain reporting tools and dashboards for project visibility.

Associate Director of Operations

• Provide day-to-day administrative support for AVP including calendar management, coordinating complex travel arrangements, reimbursements, research, and database updates.
• Provide frontline customer service on behalf of AVP and team.
• Maintain file organization system for physical and digital files.
• Support planning and set-up of internal meetings and events.
• Manage international mailings and shipping on behalf of the team.
• Complete all Concur travel expense reports on behalf of AVP and frontline fundraisers.
• Pay invoices, create purchase orders, and collaborate with DAR Finance on payment management.
• Maintain and order office supplies, coordinate catering or event supplies.
• Prepare and track gift agreements for commitments of $25,000 or more.
• Provide international gift support, liaising with Gifts and Accounts Administration.
• Manage International Travel Calendar and communicate about DAR international travel and events.
• Provide backup administrative support to the Program Coordinator and other projects as needed.
• Observe and maintain confidentiality of all privileged information.

Development Assistant – International Development and Operations

Communications

• Serve as the primary writer for the Dean/EVP’s communications (speeches, remarks, etc.)
• Provide advice, counsel, and operational support to the Dean/EVP
• Partner on communications for Vice Deans and other Penn Medicine leadership
• Conduct in-depth research to support writing assignments
• Act as a liaison between the Dean/EVP’s Office and PMDAR
• Translate institutional priorities into compelling narratives
• Coordinate with Penn Medicine Marketing & Communications for cohesive messaging
• Advise on communications strategy across channels
• Manage complex communications projects

Associate Director of Operations

Development Assistant – International Development and Operations

Senior Director of Development Communications