People & Culture Manager
Penfold
full-time
Posted on:
Location Type: Hybrid
Location: London • United Kingdom
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Salary
💰 £60,000 - £70,000 per year
About the role
- Champion our “great place to work” value in practical, visible ways
- Partner with Leadership to shape a culture that combines psychological safety with accountability
- Create an environment where expectations are clear, feedback is normal, and delivery matters
- Own communication of key People updates, including policies, performance cycles, engagement outcomes, and cultural initiatives
- Translate complex or sensitive topics into simple, human language
- Contribute to quarterly updates and company-wide moments that reinforce alignment, accountability, and transparency
- Evolve our HR frameworks thoughtfully as we grow
- Ensure processes drive clarity and high standards without unnecessary bureaucracy
- Oversee contracts, policies, payroll inputs, pensions, and benefits with accuracy and simplicity
- Ensure GDPR-compliant, well-governed people data practices
- Own and refine our performance framework so it is clear, fair, and impact-driven
- Coach managers, including senior leaders, to address underperformance early and constructively
- Champion high ambition without burnout
- Lead our Lunch & Learn programme to drive knowledge sharing and visibility
- Own quarterly company events and help make our London and Tallinn offices energising, welcoming spaces.
Requirements
- 5+ years’ HR generalist experience
- Strong knowledge of UK employment law
- Experience operating as a standalone HR lead or in a small People team
- Confidence managing employee relations independently
- Experience in a scaling, fast-paced environment, with Fintech being a plus
- Clear, confident communication skills and the ability to influence at all levels
- Ability to work from our London office 2–3 days per week and travel to our Tallinn, Estonia office approximately 1–2 times per quarter
- You’re commercially aware, pragmatic, and calm under pressure.
- You understand that a great place to work and a high-performing company are not opposites — they reinforce each other.
Benefits
- Competitive salary, regularly reviewed to reflect your impact and experience
- Meaningful share options — you’ll own a part of Penfold and share in our success
- 10% employer pension contribution, with no matching required (on top of salary)
- Private medical insurance through Vitality
- Unlimited holiday — we care about outcomes, not counting days off
- Hybrid working — London-based team members join us in the office a couple of days a week
- Great community office space near Borough Underground station
- Weekly company lunch
- Cycle to Work scheme
- Learning & professional development support
- Quarterly company socials and regular team meet-ups
- Plus a host of other benefits — see more at https://getpenfold.com/careers
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
HR generalist experienceUK employment lawemployee relations managementperformance framework developmentGDPR compliancepolicy oversightpayroll managementbenefits administrationcontract managementdata governance
Soft Skills
communication skillsinfluencing skillscoachingpsychological safetyaccountabilityclarity in expectationsfeedback facilitationcalm under pressurecommercial awarenesspragmatism