Penfold

People Operations

• Champion our “great place to work” value in practical, visible ways
• Partner with Leadership to shape a culture that combines psychological safety with accountability
• Create an environment where expectations are clear, feedback is normal, and delivery matters
• Own communication of key People updates, including policies, performance cycles, engagement outcomes, and cultural initiatives
• Translate complex or sensitive topics into simple, human language
• Contribute to quarterly updates and company-wide moments that reinforce alignment, accountability, and transparency
• Evolve our HR frameworks thoughtfully as we grow
• Ensure processes drive clarity and high standards without unnecessary bureaucracy
• Oversee contracts, policies, payroll inputs, pensions, and benefits with accuracy and simplicity
• Ensure GDPR-compliant, well-governed people data practices
• Own and refine our performance framework so it is clear, fair, and impact-driven
• Coach managers, including senior leaders, to address underperformance early and constructively
• Champion high ambition without burnout
• Lead our Lunch & Learn programme to drive knowledge sharing and visibility
• Own quarterly company events and help make our London and Tallinn offices energising, welcoming spaces.

People & Culture Manager