Own and manage delivery for strategic accounts, ensuring delivery excellence.
Contribute to customer solutions and Statements of Works to ensure feasible delivery and maximum value for customers.
Lead all active contracts across the customer’s enterprise portfolio with a comprehensive, 360-degree view of progress, value, and risk.
Turn 360-degree customer intelligence and insights from the customer’s active portfolio, into suggestions for new product enhancements, customer sales opportunities and operational efficiencies.
Forge strong relationships with customers, internal teams, and partners to drive seamless solution delivery and enhance customer success.
Embed mandated governance forums and quality controls as set out by the Delivery Partner team; such as Quarterly Review Boards, Steering Committees and Go/No-Go forums, supported by customer performance metrics.
Ensure all activities adhere to contractual agreements, scope, and specified deliverables; evaluate, document, and gain agreement to all scope changes with commercial impact.
Contribute to the Delivery ways of working and processes.

Requirements

Proven experience in delivery execution and portfolio management, working directly with customer executives and stakeholders.
Demonstrated ability to build consensus while providing vision, direction, and strong leadership in high-pressure environments.
Exceptional stakeholder management and executive relationship-building skills.
Proven track record of delivering $5-15m annual revenue streams.
Extensive transformation and change management experience.
Proven team leadership of virtual global teams, inspiring and motivating teams to the customer goals, and mentoring team members where required.
Advanced commercial acumen and P&L management.
Certification such as PMP, Prince2, or similar is preferred.

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

delivery executionportfolio managementtransformation managementchange managementP&L management

Soft Skills

stakeholder managementrelationship buildingleadershipconsensus buildingteam motivation

Certifications

PMPPrince2