PeakMade Real Estate

Manager

• Maintain excellent customer relations through timely communication and solutions to customer concerns
• Manage a high-quality on-site team at each property through implementation of effective recruitment, training, motivation and development programs
• Manage personnel issues through effective communication of expectations and timely progressive counseling as required to ensure peak performance of all employees
• Effectively maintain product knowledge of community and competitive communities of each market through consistent evaluation of market conditions and trends. Ensure on-site staff develops similar knowledge
• Direct efforts to implement sales and marketing plans, which effectively maximize rental income and budgeted occupancy
• Achieve the highest possible net operating income through the implementation of effective cost control and revenue improvement programs; identify trends and proactively recommend appropriate strategies and adjustments
• Establish and implement renewal and leasing goals for each property in portfolio
• Responsible for setting rental rates in conjunction with the annual budget process. Present recommendations to executive leadership and owners as required
• Evaluate and implement changes to rent/pricing strategies, and ensure websites and collateral materials are accurate and updated
• When authorized meet with clients, insurance adjusters, government agencies, code officials, tenant groups, et cetera, acting in the capacity of an authorized representative of the company.
• Conduct quarterly property inspections to include curb appeal, workplace safety standards, office operations, maintenance operations, capital improvements, risk management issues, common areas and all other requirements as outlined in the Company policies and procedures
• Assist Property Managers with development of annual operating budgets according to guidelines set forth by Executive Committee, owners and investors; Present annual budgets as required for approval
• Responsible for operating each property within the parameters of the operating budget.
• Responsible for ensuring all properties within portfolio follow company policies regarding collection of rent, reporting, delinquent rent collections and charges; approve write-offs
• Analyze and evaluate monthly financial statements. Review and approve monthly variance reports that support and explain the results in a thorough and professional manner
• Review and approve monthly accruals and reclasses according to accounting guidelines outlined in Company policies and procedures
• Negotiate contracts and major purchases in conjunction with the Property Manager as needed, in accordance with budget guidelines.
• Have knowledge of and follow all Federal, State and local laws related to managing assets
• Accurately complete required reports as outlined in the Peak policies and procedures as well as additional reports requested by owner and/or supervisor(s)
• All other duties as assigned to meet Company goals and objectives

Regional Manager

Client Services Representative

• Execute a comprehensive analysis of multifamily budget underwritings and research.
• Proactively research target markets to analyze market trends, including but not limited to changes in income, expenses, and occupancy.
• Serve as a visible and engaged representative of PeakMade Real Estate at industry forums, utilizing strong interpersonal skills to build connections and expand our network.
• Establish and nurture strong relationships with both new and existing clients through consistent and effective communication.
• Collaborate with the Client Services team to implement and execute the corporate client relations program.
• Assist in the preparation of responses to RFPs, RFIs, and financial analyses.
• Organize the completion of proposals and pitch documents.
• Occasionally assist the student housing division as needed.
• Participate in industry-sponsored events, i.e., conferences, relevant organizations, etc.
• Collaborate with internal departments on the creation and execution of PeakMade external advertising and industry outreach.
• Lead and/or assist in consulting assignments as necessary.
• Assist with transitions of third-party management deals as necessary.
• Assist with property due diligence as needed (conduct property inspections and market research).

Regional Manager

Client Services Associate, Multifamily