Manage and triage self-referrals, identifying high risk members through HRA
Reporting and admissions data, auditing patient charts of delegated case management programs to meet accreditation standards
Connect members with in-network providers and resources
Participate in activities related to care management program build, implementation, oversight, and delegation
Perform utilization management reviews as needed according to accepted and established criteria, as well as other clinical guidelines and policies
Assist members in understanding their available medical benefits
Identify barriers preventing the member from meeting maximum quality of life
Review and Evaluate Health Risk Assessment (HRA) data to help drive development of programs and services geared toward member needs
Review and Evaluate member outcomes data and work with other team members on performance improvement opportunities
Utilizing NCQA standards in auditing processes of member records as part of care management oversight processes
Investigating potential quality of care issues that may affect the quality or safety of the health of members
Requirements
Current unencumbered licensure with the WV Board of Registered Nurse Professional Nurses, or appropriate state board where services will be provided, as a Registered Nurse professional OR Current multi-state licensure through the enhanced Nurse Licensure Compact (eNLC)
Three (3) years of healthcare clinical experience
Bachelor's Degree in Nursing OR Associate of Science in Nursing Degree (ASN) or Diploma; Currently enrolled in a BSN program and BSN completion within three (3) years of hire
Management of Medicare and/or Medicaid populations preferred
Two (2) years Care Management experience
Benefits
Health insurance
401(k) matching
Paid time off
Flexible work arrangements
Professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
healthcare clinical experienceutilization management reviewsauditing patient chartsHealth Risk Assessment (HRA)performance improvementcare managementquality of care investigationaccreditation standardsclinical guidelinesmember outcomes evaluation