Define and own the device roadmap & vision aligned to Paytm’s growth strategy.
Lead end-to-end device lifecycle management: activation → monitoring → predictive health → refurb/replacement → end-of-life.
Drive AI-powered device innovation (merchant-facing AI device, multilingual bot integration).
Influence leadership and cross-functional priorities with data-backed recommendations.
Mentor PMs/Associate PMs and build a strong device product culture.
Track industry benchmarks and competitive landscape to position Paytm devices ahead of peers.
Contribute to large-scale AI adoption strategy, cross-device predictive health models, proactive merchant engagement through Device and CLM, and sustainability & cost efficiency through smart refurb and replacement policies.
Requirements
5+ years of product experience, with at least 2 years owning device/IoT/fintech hardware products.
Strong leadership & roadmap ownership skills, with CXO-level exposure.
Experience in driving cross-functional programs (engineering, business, operations).
Strategic thinker with execution excellence.
Ability to influence stakeholders and mentor junior PMs.