Paysafe

Director, Consumer Fraud Investigations

Paysafe

full-time

Posted on:

Location Type: Hybrid

Location: London • United Kingdom

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Job Level

Lead

Tech Stack

PythonSQLTableau

About the role

  • Ensure FC KPIs are maintained within risk appetite.
  • Lead and support a team to conduct complex investigations into financial crime activities across global portfolios.
  • Analyse suspicious transactions applying customer behaviour segmentation.
  • Identify risks and organized crime indicators using advanced SQL / Python to improve case reviews.
  • Manage relationships with partners/external banks/merchants.
  • Support automation, analytics and operational process improvements in financial crime detection.

Requirements

  • 7+ years of experience in conducting complex data analysis / investigations.
  • Successfully developed and managed a fraud/AML risk team.
  • Degree educated in a STEM subject.
  • Proficiency in data analytics: SQL, Python, and expertise in using visualisation tools such as Tableau or Power BI.
  • Comfortable with conducting product functionality reviews / investigating technical incidents which may have impacted risk exposure together with relevant stakeholders.
  • Effective communicator, able to simplify / resolve problems and drive prioritization and solutions towards deployment.
  • Full English proficiency; additional languages (Spanish, German) are an advantage.
Benefits
  • Flexible working hours.
  • Option to buy or sell holiday and carry over up to 5 days into the next year.
  • Social events on roof top terrace with views onto St Pauls Cathedral.
  • Fully equipped facilities include showers, hairdryers and straighteners and fresh towels.
  • Free breakfast, fresh fruit and snacks.
  • Dedicated wellbeing room.
  • Enhanced paid family policies.
  • Discounts on memberships via vitality including gyms, leisure centres, yoga/Pilates across the country.
  • Support purchasing Apple and LG products via Stormfront technology.
  • Participation in six employee-led equality communities.
  • Four paid charity days.
  • Summer hours during the months of June, July and August with a 3pm finish every Friday.
  • Private health and dental insurance, income protection, life assurance and more.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SQLPythondata analysisfraud investigationAML risk managementdata visualizationTableauPower BIcustomer behaviour segmentationcomplex investigations
Soft Skills
effective communicationproblem-solvingteam leadershiprelationship managementprioritizationsimplification of complex issuescollaborationanalytical thinkingadaptabilitystakeholder engagement