Paysafe

Director

• Implement the business development vision for payments platforms and, tailored to NA market needs and regulatory frameworks
• Monitor and respond to trends in payments platforms and venues across key NA markets
• Build and manage a robust pipeline of opportunities across payment platform models, venues/universities in NA; ensure effective lead generation, qualification, and conversion
• Identify, evaluate, and support integration of Paysafe assets (across all payment platforms) relevant to North America
• Drive adoption and market share growth in the North American payments sector, considering local payment preferences and compliance requirements
• Develop and execute go-to-market strategies for acquiring and expanding relationships with venues (sports, entertainment, conference centers) and universities across North America
• Lead negotiations and support the sales team in securing key accounts, ensuring compliance with North American data protection (such as CCPA in California, PIPEDA in Canada) and procurement standards
• Oversee deployment of wallet, e-cash and acquiring solutions, collaborating with local teams and adapting to the diverse cultures and business practices found across North America
• Partner with American cash distribution networks to increase adoption of cash products and introduce additional offerings as they are launched
• Continuously monitor American market trends, regulatory changes, and competitive landscape to identify opportunities and anticipate risks
• Cultivate and maintain strategic alliances, joint ventures, and partnerships that enhance the company’s presence in target American markets
• Serve as a primary contact for key American clients, partners, and stakeholders
• Represent the company at industry events and conferences across North America
• Collaborate with product, marketing, and operations teams to launch new offerings tailored to American payments platform models, venues, and university clients
• Lead contract negotiations, ensuring favorable terms and compliance with American legal and regulatory standards
• Develop and maintain dashboards and reports to track progress against KPIs for payment platforms, venue, and university business development in North America
• Set a clear vision and inspire teams to achieve ambitious growth targets across American markets
• Translate company strategy into actionable business development plans, ensuring alignment with regional objectives
• Foster a culture of accountability, innovation, and continuous improvement within the team
• Build, lead, and mentor high-performing, diverse, and cross-functional teams across North America.

Senior Director, Platforms & Venue Development

Account Manager

• Build and maintain strong, long-lasting relationships with key decision-makers / C-suite and influencers in your assigned portfolio of clients.
• Deeply understand your clients' business objectives, challenges, and opportunities, and provide strategic advice and solutions to help them succeed.
• Run strategic Monthly / Quarterly Business Reviews, identifying further opportunities for growth and strategic partnerships.
• Identify and pursue new business opportunities within your existing accounts, as well as cross-sell and upsell products and services that match their needs.
• Deliver a set sales quota of revenue growth.
• Work closely with Marketing and other departments to deliver targeted co-marking campaigns.
• Negotiate contracts and agreements and ensure timely and accurate invoicing and payments.
• Conduct integration health reviews to ensure optimum performance at all times.
• Build a cross-functional leadership team, coordinating with sales, marketing, legal, risk and other teams to deliver exceptional service to your clients.
• Monitor and report on key account metrics, such as revenue, retention, satisfaction, and feedback.
• Work closely with Customer Success Managers to resolve any issues or complaints that arise and escalate when necessary.
• Stay updated on the latest trends and developments in the payments industry and share relevant insights and best practices with your clients and internal stakeholders.

Relationship Manager

People Operations

• Deliver a first-class People operational service across multiple Paysafe locations in the U.S. and globally
• Act as a key point of contact for candidates, employees, People Partners, recruiters, and people leaders.
• Support internal and external stakeholders with proactive problem-solving (e.g., scheduling, technical issues, business calendaring).
• Prepare offer letters and assist with onboarding new hires.
• Respond to employee and manager queries in a timely and professional manner.
• Maintain and update job requisitions and employee records in the HRIS.
• Standardize job postings and position descriptions.
• Perform data validation for employee reviews and maintain various Excel reports.
• Audit reports and support ad hoc reporting requests.
• Route invoices and coordinate with third-party vendors and the accounting team.
• Provide administrative and project support to the U.S. People team and beyond.
• Continuously identify process improvements to enhance efficiency and employee experience.

People Enablement Coordinator

Threat Intelligence Specialist

• Manage and respond to Requests for Information (RFIs) from banking partners and law enforcement agencies in a timely, accurate, and compliant manner
• Review case material, customer activity, and transaction flows to produce accurate, well-reasoned intelligence responses
• Support APP fraud reimbursement processes, including inbound/outbound case reviews and coordination with internal teams
• Where appropriate, escalate cases for internal SAR consideration and support SAR narrative drafting
• Identify recurring themes and trends across RFIs (e.g., repeat driver, control gaps, emerging typologies) and contribute insights to inform risk mitigation and process improvements
• Support initiatives to automate and streamline components of the RFI process by documenting requirements, validating outputs, and identifying opportunities to reduce manual effort and improve quality
• Maintain accurate and complete case records within case management systems, ensuring data quality and audit readiness
• Collaborate closely with internal stakeholders (e.g., Risk Systems, Product, Compliance, Operations)

Financial Crime Intelligence Analyst

QA Automation Engineer

• Identify and deliver impactful automation opportunities
• Manage a team of Intelligent Automation Engineers and 3rd party consultants
• Be an integral part of the Intelligent Automation Leadership Team
• Own engineering delivery with an emphasis on velocity
• Ensure all AI and RPA solutions meet quality standards
• Deliver compliant solutions integrating into existing enterprise systems
• Collaborate across functions on requirements and technical solutions
• Develop team and career growth of Intelligent Automation Engineers

Manager, Intelligent Automation Engineering

Procurement

• Develop and implement sourcing strategies for risk management and finance
• Support sourcing for other indirect categories as required
• Conduct market analysis and benchmarking
• Negotiate contracts with favorable business terms
• Build and maintain trusted advisor relationships with stakeholders
• Manage strategic relationships with service providers and suppliers
• Collaborate with internal organizations to align sourcing strategies

Indirect Sourcing Director

• Develop and execute category plans to drive value, cost savings, and innovation.
• Manage sourcing events, including RFPs, negotiations, and contract reviews.
• Drive process improvements and manage operational KPIs within the sourcing function.
• Build and maintain strategic relationships with key stakeholders and suppliers.
• Collaborate with Procurement Operations, Supplier Risk & Reporting, and VMO to ensure alignment and integration of sourcing strategies.
• Define risk frameworks and lead critical supplier reviews.
• Oversee vendor governance and lead contract renewals and performance actions.
• Ensure adherence to company policies, regulatory requirements, and best practices.

Indirect Sourcing Manager

Customer Support

• Manage multichannel interactions (email, WhatsApp)
• Classify, prioritize, and document each request or incident in Zendesk
• Perform proactive follow-ups on tickets
• Identify patterns, friction points, or recurring root causes
• Ensure a smooth end-to-end customer experience
• Collaborate in updating and enriching the internal Knowledge Base
• Coordinate effectively with internal teams
• Monitor key CX indicators

Customer Experience Agent, Fluent English

Engineering Manager

• You will lead several teams of engineers (10 – 15 people) through hiring, coaching, mentoring, and hands-on career development.
• Provide strong leadership to the team, fostering a culture of collaboration, innovation, engagement, and continuous improvement.
• Lead and own delivery of modern technical solutions, addressing business needs and ensuring adherence to timelines, quality, and product requirements.
• Oversee the technical design and implementation of features following industry best practices and scalability requirements.
• Effectively communicate updates, progress, and challenges to key stakeholders, including executive leadership and product managers.
• Craft a meaningful vision for the team, working closely with product managers, stakeholders, fellow engineering managers, and other development teams.
• Promote agile software development and evangelize great engineering and organizational practices to improve team efficiency and facilitate rapid iterations.
• Promote tools and processes supporting highly professional software standards.
• Actively collaborate with your colleagues and other leaders in the organization.

Engineering Manager, Payment Processing

Controller

• Be part of a divisional controlling team with strong business and finance acumen
• Oversee all aspects of monthly closing, reporting, and analysis for a dedicated divisional IS/ BS area
• Provide expert financial and accounting advice on new business initiatives, processes, and changes in accounting standards to different stakeholders
• Support monthly, quarterly, annual internal and external reporting
• Ensure SOX controls and procedures are maintained and regularly performed
• Provide information to external and internal auditors
• Participate in finance projects for system improvements, reporting optimization, and other ad-hoc projects within finance team
• Drive process and systems efficiencies in all areas of responsibility
• Review, critically assess current systems, and recommend ways to achieve maximum optimization

Financial Controller

Accountant

• Perform monthly reconciliations and analytical reviews
• Assist in the preparation of Group financial reporting package
• Support the preparation of disclosure documentation
• Liaise with divisional finance teams for timely close processes
• Provide guidance on accounting for unusual transactions
• Support delivery of materials to external auditors
• Contribute to ad hoc projects and initiatives
• Support EPM transformation projects

Senior Group Accountant

Data Analyst

• Develop automated executive and management level portfolio reporting
• Support all business units within the Risk Department in creating and maintaining operational reporting and Dashboards
• Become the Subject Matter Expert (SME) for all data related to the Risk department
• Use advanced analytics to generate actionable insights and develop risk strategies to drive portfolio growth while mitigating risk.
• Produce forecasting models, analysis, and recommendations to understand and mitigate risk potential vulnerabilities
• Analyse and proactively identify emerging risk trends and adapt existing strategies and methodologies accordingly
• Perform root–cause analysis to significant changes in KPIs
• Perform in-depth data analysis on risk profiles of consumers accounts and prior losses to identify new actionable trends
• Conduct exploratory analyses to identify key triggers of consumers and transaction behaviour that can be leveraged strategically

Risk Strategy Data Analyst

Onboarding Specialist

• Responsible for creating of merchant accounts, set-up in internal systems and bringing them to ready for transacting stage
• Maintain a quality check of all merchant onboarding stages
• Responsible for handling of internal and external change requests regarding settings of merchant accounts
• Responsible for initiating, implementing and executing internal and cross-departmental product and process changes
• Responsible for project and process documentation as well as training and cross-training of employees
• Regular reporting for ongoing projects as well as continuous data analysis & quality assurance
• Update the Management team on issues of concern that may cause a significant financial or service impact on the department and/or company

Merchant Onboarding Specialist

DevOps Engineer

• Designing and deploying dynamically scalable, self-healing applications and infrastructure on AWS and hybrid cloud environments
• Define infrastructure using IaaS automation tools (Terraform, Helm, CloudFormation, CDK, Ansible)
• Administer and develop a containerization platform to manage application configurations and deployments using AWS EKS and AWS ECS
• Build and maintain development environments, deployment scripts and end-to-end pipelines to cover both application and infrastructure lifecycles
• Suggest architecture and process improvements, based on company needs and technical roadmap
• Participate in rotational on-call to support our platforms and infrastructure

Senior DevOps Engineer

• Prepare BS account reconciliations by running reports, checking accuracy, and attaching supporting documentation.
• Investigate discrepancies between the General Ledger, sub-ledgers (AP, AR, Cash, Assets), and expected vs. actual balances.
• Handle monthly payroll processing, including recording journal entries and preparing balance sheet reconciliations.
• Act as a back-up of the tasks of a teammate as assigned.
• Ad hoc projects and other duties as assigned.