PayPal

Senior Director, Brand

PayPal

full-time

Posted on:

Origin:  • 🇺🇸 United States • California

Visit company website
AI Apply
Manual Apply

Salary

💰 $188,000 - $323,950 per year

Job Level

Senior

About the role

  • Develop and articulate a clear, compelling vision and strategy focused on enhancing PayPal's marketing strategy and brand identity
  • Oversee and direct the development of creative strategies, content programs and campaigns with direct impact on revenue, expense, budget, and growth
  • Negotiate with and influence the decision-making of senior internal and external executives and decision-makers
  • Create operational and strategic objectives and plans for fostering brand loyalty
  • Provide guidance to cross-functional and cross-organizational teams focused on business transformation across PayPal
  • Identify and resolve strategic problems by developing new or innovative solutions
  • Lead the development and global implementation of PayPal’s brand strategy and own the brand’s core elements (voice, tone, behavior, narrative, naming, architecture, design systems)
  • Drive brand governance and brand architecture across product and services, balancing consistency with local relevance
  • Set the creative vision and define the bar for excellence in brand storytelling, advertising, and communications
  • Architect and launch cross-functional, insight-led global campaigns that drive measurable brand and business outcomes
  • Ensure alignment between brand marketing and product marketing across paid, owned, earned, and in-product channels
  • Collaborate closely with Product, Communications, Customer Experience, and Executive Leadership to embed brand thinking across the organization
  • Leverage brand health metrics, market research, and cultural intelligence to guide strategic decision-making and present performance insights to executive leadership
  • Build, lead, and mentor a high-performing global brand and creative team and promote creative experimentation
  • Explore and identify ways to leverage AI and emerging platforms to increase creative effectiveness and streamline workflows

Requirements

  • Minimum of 18 years of relevant work experience
  • Bachelor's degree or equivalent experience
  • 14+ years of progressive experience in global brand strategy, marketing, and creative leadership within high-growth or Fortune 500 organizations
  • 7+ years in senior leadership roles managing multidisciplinary brand, design, and creative teams
  • Demonstrated success driving brand transformation and leading large-scale global brand campaigns with quantifiable impact
  • Expertise in brand positioning, narrative development, identity systems, tone of voice, and integrated marketing strategy
  • Strong executive presence and influence; ability to align diverse stakeholders and present confidently at the C-level
  • Deep understanding of consumer research, brand health tracking, and campaign analytics
  • Passion for creativity, innovation, and culture; demonstrated ability to leverage AI and emerging technology to elevate brand effectiveness and efficiency
  • Experience in fintech, technology, lifestyle, or other consumer-driven global industries strongly preferred
  • Ability to negotiate with and influence senior internal and external executives and decision-makers
  • Experience building, leading, and mentoring global brand and creative teams